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Posts Filed Under: Andy Byford
TTC CEO lays out a series of objectives for the coming years, largely focused on customer service and shifting to a rider-centric management model.
TTC CEO Andy Byford and chief customer service officer, Chris Upfold, answered questions from passengers at a TTCriders town hall.
Every Sunday, Mayor Rob Ford and his brother, Doug, host The City, a two-hour talk show on Newstalk 1010. We listen so you don't have to.
This will be the second of four expected weekend subway closures in March.
In today's Urban Planner: a public transit symposium, Christina Petrowska Quilico and Constantine Caravassilis launch their album, Visions: Rhapsodies & Fantasias, and Elvis Monday at The Drake... on a Tuesday.
Nominated for: bringing customer-focused change to the TTC.
Police and TTC address concerns about a bus pulled from regular service to pick up the mayor's football team.
Commission maintains that operational staff did not know it was the mayor asking for a bus to be sent to pick up the Don Bosco Eagles.
Opening salvo in the 2013 budget debate: if the City isn't willing to spend more money, riders will have to.
Peter Pavlovski, the TTC worker who died on the job last week, will be memorialized tomorrow.
"I cannot and will not defend such incidents," writes TTC CEO Andy Byford.
Customer service hits the crapper. And that's a good thing.
TTC forgoes a long search, concluding that the best person for the job is already here.
Amidst a tumultuous week, a new initiative sets out to reward little acts of social good on the TTC.
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