One of the most serious and most harmful blanket complaints levelled against online publications is that they are inaccurate—or, worse, that they are unconcerned with accuracy.
We harbour no illusions that we at Torontoist are now or can ever be flawless. Despite our modest size we take what we do seriously; as with all media outlets, our obligation is to always present correct information. Torontoist staff members make every effort possible to make sure that everything we write is accurate; all posts are vetted by both a copyeditor and a more senior editor before they are published. (However, as we have no full-time fact checkers, the responsibility for accuracy rests most with a post’s author.)
In May of 2008 we created and began consistently implementing a standard format for all corrections to posts. Any significant corrections or clarifications will be made as quickly as possible, and a note acknowledging them will be written by the editor-in-chief or deputy editor, or a copy editor under their direction, and will appear at the bottom of a post. The tag “corrections” will also be added to the post. If the error was pointed out or discussed in the comments, an editor will also post a comment as soon as possible so that the comment thread stays up to date and in context.
The help of our readers is invaluable in spotting mistakes and fixing them, and we’d be grateful if you could call our attention to any errors that you find on the site. You’ll find a “Report an Error” link at the foot of every article on Torontoist. Please use it to email us and advise of any mistakes you discover.
We aim most of all to be transparent; to highlight, explain, and own up to our mistakes when we make them; and take steps to prevent them from happening again.
Comment Moderation Policy
Staff and readers are all welcome to agree or disagree with, to question or to praise what is published on Torontoist, and the comments on posts are where everyone gets to slug it out. We encourage feedback on all of our entries either in the comments (or if you wish to state your opinion privately, via e-mails to individual writers or editors).
Commenters on Torontoist must be registered in some way (via Disqus, Facebook, or Twitter); this precaution tends to limit the amount of spam in the comments section. We reserve the right to remove any and all comments which are off-topic, threatening, libelous, prejudiced, or attack individuals rather than challenge points of view; we similarly reserve the right to ban any commenter if they create a hostile environment or drown out other commenters on the site. Comments are always published exactly as submitted by the commenter, or not at all—we never edit comments submitted by visitors to Torontoist in any way.
Copyright of all comments left on Torontoist remains with the individual commenters and the views expressed in the comments belong only to those individual commenters. Torontoist will not accept any responsibility for information posted in the comments, and will not accept responsibility for the opinions expressed therein.
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Contest Rules and Regulations (Last Updated: September 25, 2012.)
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(Last Updated: September 25, 2012.)