Torontoist‘s goal is to capture the tenor and texture of life in Toronto, to evoke the daily experience of the city in words and images. This includes, especially, the physical shape of the city as it grows and changes, the political and civic developments which provide it with direction, the culture which animates its public spaces, and the history which got it to this point. We try always to be faithful in our rendering of Toronto, and to be fearless in advocating for what we think might make it better.
Established in October 2004 as part of the 13-city Gothamist network, Torontoist is now published by St. Joseph Media, and has become the largest, most influential, and most widely-read website of its kind in Canada.
Torontoist appreciates and welcomes feedback or questions from readers, the press, advertisers, politicians, celebrities, pseudo-celebrities, rock stars, and…well, pretty much anyone, actually.
STORY TIPS AND EDITORIAL MATTERS
If you have a hot tip of any kind, please e-mail it to firstname.lastname@example.org (and let us know if you want to remain anonymous).
For anything else, please contact the editors. We read all of our e-mail and reply quickly.
If you wish to contact a particular contributor, please use our staff page to find contact information, or email the editors if their address is unlisted.
For inquiries regarding advertising rates and sponsorship opportunities, please contact our ad sales manager directly.
Though we generally prefer to deal with everything in virtual form, we do accept materials that don’t quite have the same magic online (books, CDs, fine art, large quantities of money, and so on) via regular mail. Our mailing address is:
c/o St. Joseph Media
111 Queen St. East, Suite 320
Toronto, Ontario M5C 1S2
IF ALL ELSE FAILS
For matters that cannot be handled over email, we can be reached at:
416.364.3333 ex. 4016
Please note: we really are faster on email, and we do not consider story pitches over the phone.
Is it Torontoist, or *The* Torontoist?
Just plain old Torontoist works for us. We’re low maintenance that way.
What are those things in your logo?
There are a whole bunch! We have about 20 different icons that we use in our logo, so each time you visit the site you might see a different one. They highlight Toronto landmarks (such as the ferry boats or the Humber Bay Bridge) and sometimes they mark special occasions (like TIFF or Pride).
Are you, technically, a blog?
Sort of? It’s probably the closest name that fits our format, though our content is somewhere between that of a blog, a newspaper, and a magazine (sometimes more in one category than the others). We defy categorization!
Where do you get all your photos?
Those that we don’t take ourselves are most often from our extremely terrific Flickr pool that features tonnes of photos submitted by our readers.
What about sponsored articles or advertorials?
Torontoist does not, has not, and will not feature sponsored articles (or “advertorials”) without full, explicit disclosure of that fact.
How can I get involved in Torontoist?
Any number of ways! From freelancing to sending us story tips to joining our masthead, here’s your guide to joining in our city-loving adventures.
Will you delete my comments if you disagree with them? Sell my information to advertisers?
Our comment moderation, privacy, and other policies are all spelled out in detail below. (But the short answer is: no.)
In addition to featuring display advertising (like banner ads), torontoist.com also occasionally publishes stories or parts of stories that were paid for by and produced with advertising clients—what we call “client-directed content,” and which other publications variously call “custom content,” “branded content,” “native content,” or “sponsored content.” Any torontoist.com story or part of a story that was created at the behest of an advertising client, was provided by them, or was otherwise produced with their input is marked by a button accompanying that content that features that client’s logo and name alongside the words “Brought to you by.”
One of the most serious and most harmful blanket complaints levelled against online publications is that they are inaccurate—or, worse, that they are unconcerned with accuracy.
We harbour no illusions that we at Torontoist are now or can ever be flawless. Despite our modest size we take what we do seriously; as with all media outlets, our obligation is to always present correct information. Torontoist staff members make every effort possible to make sure that everything we write is accurate; all posts are vetted by both a copyeditor and a more senior editor before they are published. (However, as we have no full-time fact checkers, the responsibility for accuracy rests most with a post’s author.)
In May 2008 we created and began consistently implementing a standard format for all corrections to posts. Any significant corrections or clarifications will be made as quickly as possible, and a note acknowledging them will be written by the editor-in-chief or deputy editor, or a copy editor under their direction, and will appear at the bottom of a post. The tag “corrections” will also be added to the post. If the error was pointed out or discussed in the comments, an editor will also post a comment as soon as possible so that the comment thread stays up to date and in context.
The help of our readers is invaluable in spotting mistakes and fixing them, and we’d be grateful if you could call our attention to any errors that you find on the site. You’ll find a “Report an Error” link at the foot of every article on Torontoist. Please use it to email us and advise of any mistakes you discover.
We aim most of all to be transparent; to highlight, explain, and own up to our mistakes when we make them; and take steps to prevent them from happening again.
Comment Moderation Policy
Staff and readers are all welcome to agree or disagree with, to question or to praise what is published on Torontoist, and the comments on posts are where everyone gets to slug it out. We encourage feedback on all of our entries either in the comments (or if you wish to state your opinion privately, via e-mails to individual writers or editors).
Commenters on Torontoist must be registered in some way (via Disqus, Facebook, or Twitter); this precaution tends to limit the amount of spam in the comments section. We reserve the right to remove any and all comments which are off-topic, threatening, libelous, prejudiced, or attack individuals rather than challenge points of view; we similarly reserve the right to ban any commenter if they create a hostile environment or drown out other commenters on the site. Comments are always published exactly as submitted by the commenter, or not at all—we never edit comments submitted by visitors to Torontoist in any way.
Copyright of all comments left on Torontoist remains with the individual commenters and the views expressed in the comments belong only to those individual commenters. Torontoist will not accept any responsibility for information posted in the comments, and will not accept responsibility for the opinions expressed therein.
Contest Rules and Regulations
All questions regarding contest rules should be directed to Torontoist by email.
Stacey May Fowles
Come work with Torontoist as our next editorial intern! As a publication with a big reach but a small staff, this unpaid role provides opportunities to learn every part of online journalism. And we’re a really fun team, so there’s that.
Interns must meet a number of requirements in order to apply.
- Be a currently-enrolled journalism student, or studying a related field.
- Require internship or co-op hours for your degree requirements.
- If offered the position, a program administrator must confirm that this internship meets their requirements.
One of the great things about Torontoist is that we offer flexibility. If you’re only able to work limited hours each week for whatever reason, apply anyway and if you’re offered the position we can find a schedule that works for you. The length of the internship can also be catered to your needs, although we’re looking for someone to start in January.
To apply, email Erica Lenti and David Hains (email@example.com) with the subject heading “Editorial Intern Position”. Include your resumé, cover letter, and links to up to three writing samples from anywhere (school newspaper, your blog, anything). We’ll pay particular attention to the writing samples. Also mention any additional journalism skills, like coding and data journalism, video skills, or languages.
Additionally, please include responses to the following questions:
- Why do you think you’re a good fit for Torontoist in particular? How do you think we can be a better publication?
- What would you like to get out of this internship? That is, what would you like to learn from the experience?
- What journalists do you respect and admire? What great article have you read recently, and why do you think the piece worked so well?
- Please include two pitches for stories that you would like to write during your Torontoist internship.
We will evaluate applications on a rolling basis. We look forward to hearing from you!
Become A Contributor
If you’re a talented writer, photographer, illustrator, or videographer you should become a staff contributor. Everything you need to apply’s right here.
Want to contribute articles to Torontoist, but aren’t interested in doing so frequently? Our freelance system might be perfect for you.
Tip Us Off
Send tips—news, photos, information, anything note, really—to firstname.lastname@example.org. (Please specify if you wish to remain anonymous).
Our Flickr Pool
Photographers! Add your photos to our Flickr group. Photos from it often complement our articles.
Got a question about anything Toronto-y? Send it to email@example.com and we’ll try to find the answer.
Follow us on Twitter. We would say more about why you should, but we’re very near the character limit.
Become a fan of ours on Facebook, so that all your friends will know you read Torontoist, and so that we may feel like a celebrity.
All you have to do to comment on Torontoist articles is register for a commenting account—or if you’d prefer, use your Facebook or Twitter account.
(Last Updated: April 21, 2016.)