Today Fri Sat
It is forecast to be Thunderstorm at 11:00 PM EDT on August 21, 2014
Thunderstorm
25°/16°
It is forecast to be Mostly Cloudy at 11:00 PM EDT on August 22, 2014
Mostly Cloudy
22°/18°
It is forecast to be Chance of Rain at 11:00 PM EDT on August 23, 2014
Chance of Rain
21°/18°

8 Comments

news

2010 Villain: Rude TTC Riders

201012-heroesandvillains-villain-rude-ttc.jpg
Illustration by Brian McLachlan/Torontoist.


Torontoist is ending the year by naming our Heroes and Villains—Toronto’s very best and very worst people, places, and things over the past twelve months. From December 13–17: the Villains! From December 20–24, the Heroes! And, from December 27–30, you can vote for Toronto’s Superhero and Supervillain of the year.


We expect a lot from the TTC. We want delay-free commutes, clean stations and vehicles, top-notch customer service, and amicable drivers and collectors. And this year, to its credit, the TTC has been taking our complaints to heart. In 2010, the transit service launched its Customer Service Advisory Panel; released a service that allows riders to use text messages to find out when the next streetcar is coming; started to install new information-status screens in stations; and, in an effort to improve cleanliness, accountability, and overall customer relations, introduced station managers in some of its downtown stations. Sure, there’s still stuff to be done, but it’s not bad for a year’s work.
And at least the TTC is trying, which is more than can be said about those among us who put our feet up during rush hour, sneak on without paying, and generally treat the service like a dumping ground. The TTC is a public transportation system, and if we, the public, want it to improve, we’re going to have to do our part too.
Proper TTC etiquette isn’t rocket science: just be considerate, helpful, and try not to be an ass.
If you’re looking for some hard and fast rules, BlogTO’s recent poll on the most off-putting rider behaviour is a good place to start. Topping the list of don’ts: door blocking, personal grooming, and using seats for belongings. The National Post‘s poster series on rider etiquette also offers some good tips, like leaving the nail clippers at home, and, you know, bathing. And the TTC continues to offer up its own suggestions through PSA-style ads, like how to ride the escalator properly and how to throw out your gum. (Some of the gum PSAs even came with little sheets of paper for passengers to wrap their gum up in—though many just used the sheets to write silly messages.)
Besides annoying your fellow passengers, rude and irresponsible behaviour can also have a negative impact on service. Despite readily available and clearly marked trash receptacles, many of us seem content to leave our garbage on seats, station platforms, and worst of all, the subway tracks. You know those track fires that lead to massive delays? Guess what? They weren’t started by fire goblins.
TTC etiquette campaigns really shouldn’t be necessary—most of this is just common sense. The TTC is a partnership between all of us, and if we truly want to make the service the better way, we all need to step up.

Comments

  • http://undefined LoseThatGirl

    May I add… brush your teeth? I can’t count the number of times I’ve been jammed into people during the rush hour commute and have had to breathe in someone’s mouth stench. Ugh!

  • http://undefined Bubba

    Unfortunately since the election of our Mayor/Transit Czar Rob Ford the text service is no longer working and the info screens are no longer being installed as they were part of Transit City. So much for that.

  • http://www.torontoist.com David Topping

    [Citations needed]?

  • Adam McDowell

    Everyone always forgets to mention people who sit in the aisle seat on a crowded vehicle while leaving the window seat open, in a pathetic attempt to get a double to themselves.
    I make a point to sit beside these people. Stand up to aisle-sitters!

  • http://undefined jejejenny

    I used the text service today… it is still working.

  • http://twitter.com/SpupEh Chris Chin

    I don't have a problem with aisle sitters as long as they don't give me side-eye when I go to sit in the empty seat. My TTC etiquette things are:

    - When you get on a subway car DON'T STOP RIGHT INSIDE THE DOOR while you look for a seat
    - If you've been waiting at the stop for more than a few minutes WHY do you still need to fumble for your fare?
    - If you DON'T know where you're going, please GET OUT OF THE WAY of those of us who do know.
    - RTFS (read the f'ing sign), all you idiots who get on the clearly-marked 502 and then scream at the driver for turning at McCaul.

  • http://twitter.com/Baby__Bird Michele

    Definitely one of my overall biggest pet peeves are the rude TTC drivers. Proper etiquette is right! Not only have I been spat on TWICE while on the TTC or waiting at a TTC stop, there's an endless stream of inconsiderate riders.
    Other TTC etiquette pet peeves of mine:
    - Escalators. Walk left! Stand right!
    - People who stop right at the top/bottom of the escalator to look around at which way they want to go.
    - People rushing through the doors as they hear the subway chimes only to stop RIGHT as they pass through the doorway, blocking your own path into the door.
    - People seeing it's an ABSOLUTELY packed subway car and still insisting to squeeze & shove their way in.
    - People who lean their entire body on the poles, not allowing anyone else to hang onto it.
    - People who aren't getting off but also don't move out of the way when the doors open at the stop.
    - People who don't move into the centre of the subway car where it's absolutely empty, but instead all hover around the door causing a backup.

    To be honest, I have more issues with the rude TTC riders than I do with the actual TTC on a regular basis…

  • http://twitter.com/Baby__Bird Michele

    Definitely one of my overall biggest pet peeves are the rude TTC drivers. Proper etiquette is right! Not only have I been spat on TWICE while on the TTC or waiting at a TTC stop, there's an endless stream of inconsiderate riders.
    Other TTC etiquette pet peeves of mine:
    - Escalators. Walk left! Stand right!
    - People who stop right at the top/bottom of the escalator to look around at which way they want to go.
    - People rushing through the doors as they hear the subway chimes only to stop RIGHT as they pass through the doorway, blocking your own path into the door.
    - People seeing it's an ABSOLUTELY packed subway car and still insisting to squeeze & shove their way in.
    - People who lean their entire body on the poles, not allowing anyone else to hang onto it.
    - People who aren't getting off but also don't move out of the way when the doors open at the stop.
    - People who don't move into the centre of the subway car where it's absolutely empty, but instead all hover around the door causing a backup.

    To be honest, I have more issues with the rude TTC riders than I do with the actual TTC on a regular basis…