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State of the Union

0428ttc_ridersunion.jpg
The idea of a TTC riders’ union is nothing particularly new, but after what happened this weekend, it’s quickly—and deservedly—picking up steam.
Torontoist’s last article about a possible riders’ union was written by Roxanne Bielskis in November 2007. Our article was inspired by Erica Barnett on WorldChanging, who described the problems of Seattle’s transit system and looked at the success of riders’ unions (or their equivalents) in Los Angeles, Vancouver, Santa Clara, Atlanta, and New York. Toronto has since seen the formation of a Toronto Cyclists Union, by Dave Meslin, but all has been quiet on the TTC front. Too quiet.
On his Toronto Life blog, Preville on Politics, Philip Preville reintroduced a proposal for a riders’ union this morning. “We TTC riders are fools,” Preville wrote, “and everyone takes us for fools.” Preville suggested a way to make that change: “Let’s have [a union] for TTC riders, too: an organization made up of Metropass holders and regular riders that will advocate unfailingly for lower fares, rider safety, new technology and better service, and that really doesn’t care how these goals adversely affect anyone else. TTC riders need a union of their own that will stand on the sidelines during collective bargaining and scream at the top of its lungs, in the hopes of curtailing the Stockholm Syndrome in the hotel conference room.” Preville ended his call to arms with a reference to Spacing‘s subway buttons: “we might as well toss those adorable little TTC station buttons into the trash,” Preville wrote. “Toronto no longer needs the naive fandom of a TTC Optimists’ Club. It needs some rider militancy.”
Coincidentally, it’s one of the members of the TTC Optimists’ Club that may be most able to help get a union off the ground: Matthew Blackett of Spacing (who, with Meslin’s help, brought that magazine into existence). Blackett can’t create a union himself—he doesn’t have time to—but he is ready, willing, and able to give advice to anyone who does.
Blackett told Torontoist, “I fear [a union is] most likely to be taken over by people who only want to bitch about a fare collector making $50,000 a year. That wouldn’t be the point.” (Torontoist, for the record, agrees.) Instead, Blackett says, a union “should focus around placing the rider/customer first and opening up a direct line of communication between the TTC and its riders. It could serve as a way to mobilize folks when bullshit like this happens—if there was a group/web site dedicated a collective voice for riders it would be a force to work with. It’s easy for the TTC to deal with riders since we’re not organized and you can ignore individual complaints. But if you have thousands of riders mobilized to hand out flyers on buses, or each rider says the exact same thing to a driver, or each rider [doesn't] pay their fare the first day after a strike, then the TTC and its workers may have to pay attention to your concerns.”
It’s an idea that we’d gladly get behind, one that could change the entire city for the better. If you’re interested in starting something, you can contact Blackett at ttcriderunion@spacing.ca.
Photo of a mural at North York Centre station by David Topping.

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Comments

  • ked

    I think we need a mix of optimism with concrete actions to show that we the riders of the TTC don’t deserve unacceptable treatment such as Friday night sudden strike or aggressive/discourteous behaviour from the TTC staff. As I commentated before, I truly believe that the people of Toronto want the TTC to flourish but the actions of a few of their staff and the Union representatives sometimes make good will towards the organization almost impossible.

  • Blovertis

    “I fear [a union is] most likely to be taken over by people who only want to bitch about a fare collector making $50,000 a year. That wouldn’t be the point”
    How about a fare collector making $100,000 a year? That might be worth bitching about.

  • marklg

    I would guessthat the majority of people in such a union would rather talk about issues with service rather than how much collectors make.
    (This should especially be true in a few weeks, when the anger over the strike has somewhat subsided.)

  • matthewblackett

    Just to be clear, if you want to bitch about the salary of a TTC worker there are already avenues to do that: your local councillor and the TTC management. If that is your beef, go ahead and trumpet it.
    And I also want to make it clear that I don’t have lots of answers but some general ideas. I’m not a biz management expert, but I have insight into organizing groups to mobilization.

  • uskyscraper

    You should model your riders’ advocacy group on the very succussful Straphangers Campaign in NYC. See straphangers.org for more. They press for issues that matter to riders and often make some headway on some of the easier issues (like reporting, station cleaning, route changes).

  • Blovertis

    O.K. I get it. There is no relation — none at all! — between the long, slow decline of the TTC and its employees’ increasingly inflated salaries and benefits.
    I would complain to my elected representatives if I thought it would make any difference. Miller and Giambrone were happy to give away the store — and it still wasn’t enough for the workers.
    Does it not occur to you that if the union was not sucking resources out of the system, there might be more for maintenance and operational improvements (to say nothing of lower fares)?
    I want nothing more than for the TTC to get back on track, but that’s not going to happen until its workers get more productive. If a rider’s advocacy group is to have any effect, it will have to confront that reality.

  • rek

    We could also bitch to our councillors and TTC about any problem or concern we have with the TTC.
    I don’t see why wages can’t be a legitimate topic of conversation for this union, if it truly intends to shout at the top of its lungs and ignore the impact on non-riders. If lower wages mean improved service (one way or another), why shouldn’t it be part of the union’s position?
    The union has to look beyond the confines of Toronto too; the province and federal government must feel the wrath of riders who keep the system afloat at the fare box.
    I have to ask though, has the Toronto Cyclists Union been successful at all? Judging from all of the complaints about missing bike lanes, I’d suspect not.

  • David Topping

    rek: the Cyclists Union was just formed, and hasn’t officially launched yet—that’s supposed to happen in June. It’s no surprise that they haven’t been “successful”; they haven’t been anything, yet.

  • s20451

    I’m all in favor. However, a union runs the risk of loudly promoting a single point of view, and drowning out all others.
    As an example, most of the current “advocates” for the TTC see streetcars as the wave of the future. I don’t; I think they’re slow and unpleasant to ride, and I can’t imagine I’m the only one in Toronto who feels this way.

  • Mark Ostler

    TTC employee wages might not be that big of a deal if the TTC was subsidized by the (prov. or fed.) government on the same level as all the other major transit systems in North America. Because the TTC gets so little government money in comparison to other systems (Montreal, Vancouver, LA, Chicago etc.) every pay increase hits that much harder and the chances for system expansion and improved efficiency are fewer and farther between. Any rider’s union that develops should seriously consider taking the issue of transit subsidy up with the provs and/or the feds.

  • Mark Ostler

    s20451: light rail is actually where the TTC is planning to go in the future. Contemporary light rail is significantly different (i.e. faster, more efficient, usually has dedicated lanes) than the TTC’s current streetcars.

  • marklg

    s20451: Hopefully the union would poll its members to determine whether your view is in the majority or minority. If it is in the majority (or a very substantial piece of the minority, at least), then there is a serious mismatch between TTC goals and rider expectations, and the union could work to rectify that.

  • TokyoTuds

    The room for improvement of the TTC is immense, and the riders are the major stakeholder. The TTC should be running a Rider’s Advocacy Group out of its own budget to hear the rider’s voice.
    We could also unionize so there are 2 points of view as a check and balance.
    Cheers,
    Tuds

  • iantri

    Is the Los Angeles Bus Rider’s Union such a great example?
    I’m under the understanding that they have been demanding bus service additions that are completely unfeasable and make no sense while at the same time attempting to derail light rail/subway projects with the bizarre claim that light rail is racist… somehow.

  • Green Sulfur

    If wages are an issue at all it’s that they aren’t high enough. The TTC doesn’t have enough operators to drive all the vehicles they’ve got right now because the people who are qualified to drive aren’t interested or get burnt out too quickly. So maybe this union should be telling the TTC to pay what the market requires so Torontonians can make use of all the buses we’ve paid for.
    And iantri’s underlaying point is an important one: If the union isn’t able to provide intelligent and politically viable advice then it won’t be relevant. But Matt Blackett obviously knows that because it’s been obvious that he’s able to influence real change with some of his ideas.

  • Svend

    Last fall a group was formed to address the short turns on the 501 Queen route. They met with the TTC and were promised action, but are still getting kicked off the streetcars before they reach their destination.
    However, the rest of the city won’t give a shit about their problem, they have their own concerns.
    Can they be united by a union?

  • TokyoTuds

    iantri, you are correct that riders also are often uninformed about the best solutions to a problem, but there should at least be good outlets for information sharing.
    The LA Bus Rider’s union, I assume likes buses. I am thinking of a Mass Transit Union which will advocate all types of transit from busses, to light rail, to subway.
    Also, the Riders Union can also take on operational items like the “short turn” issue Svend mentioned. Even before we add more lines or equipment, we can better use what exists.
    Cheers,
    Tuds