2012 Hero: Andy Byford
Nominated for: bringing customer-focused change to the TTC.

Nominated for: bringing customer-focused change to the TTC.
Nominated for: giving our history new life.
Nominated for: living up to the university's ambitions.
Nominated for: taking Toronto's sidewalks back.
Nominated for: ambition writ large.
Nominated for: preserving and renewing where each are needed.
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