Libraries Put Under Surveyance
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Libraries Put Under Surveyance

2007_12_19BloorGladstone3.jpgThe Toronto Public Library is an undeniably important public space in this city. Beyond offering a sanctuary for quiet study and learning, library branches provide after-school programming for youth as well as settlement information and language resources for newcomers. It’s little wonder that this fall, even as he was threatening budget cuts, David Miller remarked: “Our libraries are where people become Torontonians.” Striving to remain relevant and innovative, the public library constantly introduces new programs, such as this year’s Museum and Arts Passes, free Wi-Fi access, and downloadable books, movies, and music.
Unfortunately, the wealth of online resources—Virtual Reference Desk, local history information, reading list recommendations, newspaper archives, and scholarly databases—seem hidden beneath the TPL website’s labyrinthine mess of submenus, pop-ups, and ungraceful design. Now that’s all set to change with your help.
To assist with the redesign and improvement of its website, the library is asking library patrons for ideas and opinions through an online survey. While the site certainly isn’t the worst website in Toronto, the library is aiming for it to be easier to navigate with program information easier to access. The survey can be found here, and takes about five minutes to complete. The questions are useful but, as with most surveys of this type, aren’t nearly flexible enough for detailed input. Luckily, while the survey may ask you a limiting question—”What ONE change would you like us to make on our website?”—there’s actually nothing stopping you from listing as many suggestions as you’d like. Non-English-speaking Torontonians can complete the survey in one of a wide array of languages by calling 416-395-5605.
Photo by bilgemonkey from the Torontoist Flickr Pool.

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