Results tagged “telecommunications”

Effective Monday, October 26, it will be illegal to operate any handheld device while operating a vehicle in Ontario. Following years of studies demonstrating that holding a phone to your ear while driving shows a similar level of impairment as driving drunk [PDF], the province has banned any handheld electronic device that takes a driver's attention away from the road: no dialling, no talking, and—we can't believe we have to say this—no texting or emailing. And this should be obvious, but if you're behind the wheel and need to call 911, call 911. Tickets won't be issued during a three-month education period (though police can still lay charges if talking on your beloved BlackBerry leads to other violations), but after that, it's handsfree or hands off. Recent evidence seems to show that even taking a call on a Bluetooth headset might pose a similar risk to holding a device, so expect to be entirely incommunicado on wheels some day.

In a move clearly meant to stem the bad PR continually building against the ludicrous $6.95 monthly System Access Fee, as well as the pending debut of increased competition in the marketplace, Rogers Communications has announced that the despised fake tax is about to disappear. But not really, because a new "government regulatory recovery fee" will be added, as well as a $5 monthly plan increase. That means your monthly bill won't really change, but Rogers hopes you'll be tricked into thinking it has. To divert the customer's attention from the fact that they're still paying through the nose, Rogers is now "throwing in" things like call display and the obnoxious WhoCalled "service." Plus, there are those things they quietly implement but hope you don't notice, like reducing your local calling area so that more calls are classified as long-distance. The reason for this, as usual, is to "align with common industry practices." In other words, they reserve the right to continue being loathsome and unethical.

While we think it's really sleazy to force customers to pay extra for a connection they're already paying for, we have to admit that Rogers surprised us when they enabled the tethering option of the iPhone at no extra charge this month (tethering allows you to basically use your mobile device as a modem when not connected to your usual service). Could this be a sign of a kinder, gentler Rogers-slash-Fido?

When it comes to holding customers in seething contempt, few corporate entities do it with more blatancy than the Canadian telcos. And they know customers hate them—that's why Koodo (a brand owned by Telus, though you'd never know it) mocks the industry's despicable practices in their advertising. But when three biggies control an entire market, forcing users into long-term contracts and deliberately muddying their fee structures, the notion of customer service is merely an insignificant byproduct of offering a service to customers.

More good news from the TTC: the dream of cellphone service on the subway is now on its way. The Post reports that the transit system will have a plan for providing service within the next six months. "It’s not a matter of 'if,'" Adam Giambrone told the paper, "it’s a matter of 'when.'" The bill—likely footed by the cellphone carriers—will be about $30 million, and it could take about three years to fully install once a proposal's in place.

In yet another significant change of policy following customer outrage, Rogers appears to have changed the rule that prevented existing customers who had changed their phones over the past year from upgrading to an iPhone. According to a forum thread on ehMac.ca (sent to us and confirmed by reader K. Robson), existing Rogers wireless customers can now get iPhones so long as their wireless account has been active for at least three months. Hey, maybe Rogers doesn't have contempt for their customers after all—maybe they're just totally inept.

The legions of cyber Romeos and Juliets who are slaves to Craigslist's Missed Connections in the hopes of being wooed by a mystery someone can now declare their insta-infatuation via text message with MobileMoment.ca. The Toronto-based website, which had its soft launch Wednesday, hasn’t seen much action yet, but we’re pretty sure that the ability to gush about The Elevator Hottie or The Cute Cashier to all of Toronto in the hopes of scoring a date will take off quickly with the texting crowd.

As we've pointed out many times before, Rogers boasts an exceptional brand of contempt for its non-business wireless customers, but the launch of Apple's desperately anticipated iPhone has exposed a whole set of new lows for the Toronto-based company. Due to a breathtakingly boneheaded policy in place by the company's National Planning Department, existing customers currently under a Rogers contract and who have upgraded their handset within the year are prohibited from purchasing an iPhone. At all.

The wireless spectrum auction being held by Industry Canada to sell off 300 spectrum licenses has closed, with 40% of the spectrum licenses being set aside for new competitors in the wireless industry and $4.25 billion in revenue going to the Feds. The Financial Post speculates that competition will increase and prices will decrease, and also notes that: "It is widely assumed that all new entrants will lease bandwidth space on Rogers' networks." Ever the fair-minded conglomerate, Rogers will be leasing bandwidth space to their new competitors for the bargain price of 75 GAJILLION DOLLARS.

Get little Timmy and Cindy-Lou on the horn, stat! Health Canada has contradicted last week's warnings from Toronto Public Health that children should reduce cell phone use, saying that the science doesn't support the conclusion that your kids' brains will mangled and cancerfied by cell phone heat and radiation. Well, except for this study. And this one. Oh, and these ones.

Ontario will spend more than $2 billion this year to improve provincial roads and highways, widening the QEW and 401 and repairing over 450 kilometres of highway, as well as building and repairing over 100 bridges. In related transit news, the government is spending $5 million on a commission that will study exactly how much cooler cars are than nerdy bicycles, and how many more chicks a guy driving a car gets as opposed to some cycling dork.

Remember when the town crier would stand on Yonge Street and shout his hear-say and hear-ye, passing out copies of the daily news for a penny a pop? Yeah, us neither. The fast-spreading news of today is a far cry from days of old (take us for example), and we'll bet you didn't see what was coming next. But tomorrow at the corner of Queen and John, you just might.

Torontoist is ending the year by naming our Heroes and Villains of 2007––the people, places, and things that we've either fallen head over heels in love with or developed uncontrollable rage towards over the past twelve months. Get your dose, starting Boxing Day and running into the new year, three times a day––sunrise, noon, and sunset.

The Missed Connections forum on Craigslist is usually a repository of "the urban equivalent of messages in a bottle." It’s home to those wishing for a second chance at a serendipitous encounter and to cute, shy-person flirting, as nameless, faceless people share their private emotions in a very public way. The messages usually affirm that no matter how much coldness there seems to be at street level, there’s just as much hope and optimism fueling city life.

Photo by Marc Lostracco.

Bell is launching a preemptive strike before the much-drooled-over iPhone lands in Canada. The Star reports that Bell customers with the new HTC Touch phone (pictured right) could get unlimited wireless data for just $7 a month. (Data transferring is necessary to get music, games, television and the web onto your phone.) The Touch is similar to the iPhone in that both substitute a keypad for a touch screen and can run applications, but the...

The status quo for cell phone-using motorists in Toronto won’t be changing in the near future. Ontario premier Dalton McGuinty has decided not to follow Quebec’s lead in banning the use of cellular phones while driving. This despite warnings that driving-and-dialing is a dangerous distraction. Whether you’re walking, biking, driving, or taking the TTC, be warned, Toronto. There’s a cell phone driver out there with your number! Illustration by Kevin McBride....

Premier Dalton McGuinty says that he is not prepared to follow Quebec's example and ban cell phone use while driving, in spite of studies showing that the practice is more dangerous than driving drunk. McGuinty said that "some people also distract themselves by drinking coffee, eating and applying makeup while driving" and he wouldn't know where to draw the line. Because if you can't stop one stupid and extremely dangerous practice, there's no point in stopping any of them.

Few companies inspire the kind of product lust that Apple does, and it's no secret that Mac users can be somewhat evangelical about the company from Cupertino. To many Apple fans in Canada, it's sheer torture that TV shows and movies aren't yet available in the Canadian iTunes Music Store, or that the iPhone is taking so damn long to cross the border. In the United States, the iPhone has been the must-have tech...

To no one's surprise, yesterday's Ontario election (read our liveblog of the results here) was a big victory for the status quo, with voters giving the Liberals another majority and soundly rejecting Mixed Member Proportional voting. Dalton McGuinty was pleased, having given his acceptance speech the day before the election, while John Tory, having lost bids to become mayor of Toronto and Premier of Ontario, needs only an unsuccessful run at the PM-ship to complete the trifecta of Canadian political failure.

Photo by Qehven from the Torontoist Flickr Pool.

Kevin McLaughlin of Autoshare points us to this article in today's New York Times, about how New York City's subway system––encompassing some 277 underground stations––is to be set up over the next six years to allow for cellphone usage. Transit Wireless, the company that won the right to set up the network, will give the transit system at least $50 million over 10 years, and will incur all costs associated with building the network.

Equal Voice, a group which advocates for more women in government, reports that there are 22% more women running in this year's provincial election than in 2003. However, they also note that because many women are competing in ridings where they have no hope of winning, the numbers may not translate into more female legislators. You know, rather than spending time and money trying to elect more women, the whole inequity thing could be solved through a program of gender reassignment surgery on sitting MPPs.

Necessity is the mother of invention, so lacking a record deal or a video budget, the project was a cheap way to get some attention—and not always positive, as testified by the end of the clip. In typical T-Dot fashion, most citizens seemed confused, but tolerated the temporary concert in their personal space.

Wireless number portability (WNP), the ability to keep your cellular phone number when you change service providers, came to Canada in March of this year. The masses of consumers looking to free themselves from their frustrating cell companies cheered. Those cheers turned to grumbles with the realization that the spiffy new phones received for “free” came attached to lengthy service contracts. Breaking a contract can make switching to (or from) the company with the cute dogs in the ads prohibitively expensive.

The experiences of the average Torontonian are largely passed over by the Toronto International Film Festival, which by its very nature has an international focus. However, a parallel festival has emerged that will bring exposure to Toronto-themed (and hopefully locally-created) films. The Toronto Urban Film Festival just put out a call for submissions to local, Canadian, and international filmmakers to create one-minute silent films. Ever wonder what it's like to have your work seen by thousands of bored commuters? This could be for you.

Overheard this afternoon on the bus. The TTC driver, while in traffic, is in conversation with a fellow driver. An accident has occurred outside of Downsview station.