Photo by Denmar from the Torontoist Flickr Pool. Canadian telcos are masters at exploiting customer tolerance limits—when you need a mobile device and are locked into a contract with few alternative options, you're pretty much forced to accept the beatdown levied by one of the three majors. And the carriers benefit greatly by confusing customers, whether it be via despicable "system access fees" or by giving meaningless, unhelpful names to monthly rate plans, like......

Yesterday, while listening to NPR for the obvious reasons, we heard a terrific interview with Ralph Fiennes. Terrific because at the very end of the interview, Leonard Lopate throws a curve at the pointy actor by asking him why he pronounces his name Rayfe. A short pause follows, and then Fiennes cobbles together an answer along the lines of 'that is actually how it was pronounced historically.' Now if we could only ask Chloë Sevigny......