The bogus, made-up System Access Fee that Canada’s mobile phone providers use to intentionally and despicably dupe their customers may soon be history. With our telcos basking in some of the highest rates anywhere on the planet, don’t go thinking it’s out of the goodness of their hearts, though. It’s because of new competition entering [...]

Photo by Marc Lostracco. Deliberately confusing customers is big business in Canada, and fudging advertised prices with hidden fees is a hallmark of this particular circle of hell. Consumers can activate their cable television within a day, but can’t cancel it without paying for the following month. Freestanding “independent” ATMs that are actually owned by [...]