Photo by Marc Lostracco/Torontoist. When it comes to holding customers in seething contempt, few corporate entities do it with more blatancy than the Canadian telcos. And they know customers hate them—that’s why Koodo (a brand owned by Telus, though you’d never know it) mocks the industry’s despicable practices in their advertising. But when three biggies [...]

The bogus, made-up System Access Fee that Canada’s mobile phone providers use to intentionally and despicably dupe their customers may soon be history. With our telcos basking in some of the highest rates anywhere on the planet, don’t go thinking it’s out of the goodness of their hearts, though. It’s because of new competition entering [...]