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28 Comments

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Torontoist Has A New Commenting System, So Let’s Disqus It

20101222newcommentingsystem.jpg
You probably noticed that, over the weekend, Torontoist got a brand new commenting system. (That was after a week of comments barely working, and several months before that of comments working intermittently.) Now, Disqus is powering your comments—you can see it below any and every Torontoist entry, including ones from way back in our archives. You probably have questions.

What’s better about Disqus?
You can find out a lot more about Disqus here, but a few things to start:
Commenting is easier. Faster—almost instantaneous. If you’ve commented on Torontoist before, you should notice a big difference in everything from how long it takes you to log in to comment, to how long it takes for your comment to be successfully submitted.
You can comment using your Facebook and Twitter, too, if you want to. You don’t have to. If you create a Disqus login (rather than piggybacking off your Facebook and Twitter account), you’ll be able to use it throughout the internet—NOW and Aux.TV, to give two examples, both use Disqus for their comments.
You can do more with comments, like “Like” them, as well as sort them by how well-liked they are. (There’s a button below each reply to either reply to or “Like” that comment, and a drop-down menu above all of the comments that lets you re-order them how you’d like to.)
You can watch comments flow in real time, without having to refresh the page, if you turn “real-time updating” on, and then sit and stare at your screen for a while.

Why’d Torontoist switch to it now?
Gothamist, that company that runs the network of city blogs that Torontoist is affiliated with—they provide our hosting and backend support—made the switch to Disqus across all their sites this weekend. (Some, like Chicagoist, had already been using it for a month.) In a note published on many of those sites on Tuesday, Gothamist publisher Jake Dobkin explained that, in addition to the benefits of Disqus, “we’ve also become concerned about holding commenter login information, which could potentially be misused if we were ever hacked.” It’s happened elsewhere

How do I merge my Disqus account with my previous Torontoist commenting account?
If you’re a long-time commenter, you probably want your commenting history to stay intact. And we know that, above the comments of any entry right now, it says you can merge your previous Torontoist account with your new Disqus one to do exactly that. But actually, you can’t—yet. “You’ll be able to claim your older comments pretty soon,” explains Dobkin. “You’ll see a message in Disqus, and we’ll let you know when they’re ready for merging.”

I like it/hate it.
Good! Tell us in our comments below, or better yet, tell Gothamist about it. You can submit feedback directly to them in a form over here. Tell ‘em Torontoist sent you.

I just want to comment on Torontoist again. What do I do now?
Well, for starters, you could always argue about our choices for Toronto’s Heroes and Villains of the year. You love arguing, right?!

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Comments

  • http://bart.whahay.net Bartek

    Great move, Disqus is definitely a solid commenting system.

  • torontothegreat

    Disqus rocks!

  • avp77

    No wonder most of the articles these days have zero comments. I decided to sign up for a Disqus account, and it took me like 5 minutes or more to figure out how, and I'm a tech guy. All the sign-up info on their page is for sites, not users.

    I finally figured it out by hitting the 'Disqus' button on the comment page (Terrible name by the way, doubt I'll ever learn the right way to spell it).

    Anyway, long story short, you could be a lot more user-friendly. Hopefully now at least we'll be able to reply to other people's replies and have it look coherent.

  • josephers

    “Like this comment if you like Disqus”

    I'm just kidding.
    …do you guys go on YouTube at all?

  • CraigC_TO

    I found signing up easy enough. The only trouble was dealing with the now much larger pool of already taken usernames.

    Disqus is a fine commenting engine. Hopefully they aren't hacked. :)

  • slicecom

    The more sites using Disqus, the better it gets. Good upgrade!

  • tyrannosaurus_rek

    This is the second time you've changed commenting systems and the second time I've lost my screen name to some bozo on another site.

    We hates it! Nasty hobbitses…

  • David Toronto

    Disqus doesn't want to work with Explorer 8.

    Sorry David T. I just can't get it to work on Explorer 8.
    Can you fix it to work with Explorer 8, please?

  • torontothegreat

    LOL, the internet barely works with IE8. Use a real browser.

  • wanderoo

    I managed to create my account with Internet Explorer 6 (bleagh!). Like avp77, I found it awkward to figure out how to make a new account at first. Maybe you want to put some clear directions at the bottom of the original post.

  • TokyoTuds

    A test to see if my new Disqus login was that simple.

  • TokyoTuds

    Yes, it was. Disqus wins.

  • davidtopping

    How DID you create an account with Internet Explorer? (I know I made my account right from where the comment box is on any entry, but maybe it's different?)

  • wanderoo

    I don't know; I created it at work (where IE6 is the only approved web browser thanks to our Satanic IT services). I got an error message when I tried to create it, but was subsequently able to log in using the username and password I'd chosen. Who knows what happened?

    I too was initially fooled by going to the Disqus site to try to create an account, but thanks to avp77 I got wise on the second attempt.

  • Eric S. Smith

    I'm not convinced that the “Notify me of replies to my comments,” mechanism is working. I have the appropriate options selected in (edit profile) → Notifications, but no mail.

  • Eric S. Smith

    Then again, it could just be that nobody's replied to me, now that I take another look, since I don't subscribe to articles that I comment on, only asking for notifications of direct replies.

    Ahem. Carry on.

  • mariapd

    Does it use flash or something? I created my account and see comments from home, but at work I only saw the logo going on and on and on, but no comments. I just gave up, couldn't see comments, couldn't make any myself.
    There is no flash at work, could that be it?

  • tyrannosaurus_rek

    I think it's javascript. Or magic.

  • Eric S. Smith

    Flash doesn't seem to be involved, but there's surely some JavaScript/ECMAscript/whatever we're calling it that fetches the comments from Disqus and writes them in to the page as it's rendered. If you're stuck with a sufficiently ancient browser at work, or if your work is sufficiently paranoid security conscious to disable scripting, the comments will never appear.

  • the_lemur

    The profile setup info, the login interface and Torontoist's implementation of the transition all leave something to be desired.

  • tess0926

    I have problens with DISQUS.. When someone comments I am not notified, and Only Explorer my pages do not upload correctly. And some information on the page is hidden because the DISQUS script is in there. When I take out the script (Their universal script) my page works again. Firfox works fine but not on Explorer 6 7 or 8 .

  • the_lemur

    Seems to work best in Safari so far; with IE it appears to be better to log in at the Disqus site first.

  • mariapd

    It is somehow working now, so I don't know what it was before. Thanks!

  • http://piorkowski.ca Jarek Piórkowski

    Hello folks,

    any news on the merge situation?

  • http://paul.kishimoto.name Paul Kishimoto

    Ditto.

  • HamutalDotan

    None yet, unfortunately. I checked in yesterday and they were still working on it. I'll post an update as soon as we know more!

  • the_lemur

    Finally getting notifications but difficult to post or stay logged in sometimes.

  • the_lemur

    Finally getting notifications but difficult to post or stay logged in sometimes.