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Netflix Canada Offers Great Value, But Limited Selection

Netflix_UI_Canada_w_TV.jpg
What the Netflix interface looks like on a TV. Image courtesy of Netflix.


Netflix is finally here, and it’s an excellent service for an excellent price—so long as you don’t necessarily care about the very latest movies and TV shows.


Netflix CEO Reed Hastings was in Toronto on Wednesday to formally announce the launch of Netflix Canada, which will allow users to stream television shows and movies to their computers, TVs, or internet-connected devices like video game consoles or iPhones.
Rather than a replacement for a cable or satellite subscription, Netflix is aiming to be a supplemental service—in part because Netflix simply doesn’t have the same range of programming or access to the newest shows and movies.
To wit: while Netflix can offer Canadians an unlimited number of Netflix’s seven thousand movies and TV shows, streaming online for $7.99 a month—and for the time being, you can also sign up for a free one-month trial—that selection is largely culled from older movies and TV. Some relatively recent films like An Education and Rachel Getting Married are there, but the bulk are from a year or two ago and earlier. The TV offerings are slightly better: new Will Arnett show Running Wilde is available, as are recent (but not current) seasons of Mad Men or Monk. Still, you’re just as likely to to find Emily of New Moon or older Britcoms like Fawlty Towers as shows from the 2000s.
Though you could simply use a web browser on your PC or Mac to watch what you want, Netflix is best when connected to a TV using a device like a Playstation 3, Nintendo Wii, or Xbox 360 (though the Wii version requires you to send away for a disc, and the Xbox app won’t be ready until later this year). Newer, internet-connected TVs and Blu-Ray players will also have a compatible application, and the iPhone and iPad have apps that allow you to watch what you want on the go. The service syncs across platforms, so a movie started on one device will pick up on another where you left off.
Despite the comparative age of the catalogue, then, Netflix certainly has some compelling advantages. The PC and Playstation 3 versions, which we tested this morning, are impressive. There’s almost no wait to watch once you’ve selected something, and the interface is slick, intuitive, and well organized. Quality depends on your hardware and internet connection speed, but on a fast set-up, the high-definition stream is sharp, crisp, and more or less indistinguishable from HD cable or satellite TV.
There are, however, other downsides. When Torontoist asked Netflix spokesperson Catherine Fisher about the company’s approach to Canadian content, she seemed unaware of the regulations involved in Canadian broadcasting. Though web-delivered services like Netflix aren’t subject to CRTC-enforced CanCon regulations, it’s still a bit worrying, and depending on how successful Netflix becomes and who else enters the market, they may find themselves subject to regulation if they raise the ire of the CRTC or Canadian content makers. For the time being, Netflix remains agnostic when it comes to a content’s country of origin, and the selection is based simply on what Netflix can license and what people want, Fisher said.
What’s worse—though no fault of Netflix’s own—are the reduced bandwidth caps that Rogers and Bell announced when Netflix made it clear, in June, that the service was on its way. Those monthly limits on bandwidth (the amount of data you’re allowed to download) mean that watching more than the equivalent of twenty or twenty-five movies in a month could put many Canadians over their allotted limits, subjecting them to additional charges. Though that might not affect most film buffs, it still puts a damper on Netflix’s “unlimited” streaming, arguably its most appealing aspect.
Still, for most users who aren’t concerned with the very latest films and shows, eight bucks a month for a decent selection on a fast, well-organized service seems like a great deal. While it might not be a reason to drop a cable or satellite package in and of itself, it’s hard to beat the value-for-price ratio that Netflix is offering, and it’ll be interesting to watch if, and how, Netflix changes Canada’s media landscape.

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Comments

  • http://undefined Asphodel

    Unfortunately, it is far more than just the “latest films and shows” that are absent from the selection catalogue… Here are a few shows that I looked up which are not available at all (not just the latest season):

    • Chuck
    • House
    • Big Bang Theory
    • How I Met Your Mother
    • Stargate Universe
    • Dexter

    After these all turned up negative, I lost interest in trying to hunt for that one niche show that might be included in their available catalogue. Don’t get me wrong, I love the idea of this service, but Netflix is going to have to do a lot better than this to warrant even the hassle of signing up.
    It also doesn’t help that we are hamstrung by internet service providers; I would witch to TekSavvy (over cable) immediately if I had any sort of guarantee that Rogers won’t clamp down on them tomorrow. It is all a very sad state of affairs.
    -Asphodel

  • http://www.torontoist.com David Topping

    Incidentally—and I say this as a customer of theirs for 2+ years now—you should switch to TekSavvy (which uses Bell’s lines, not Rogers’) immediately. You’ll never go back.
    (I will now take that big bag of money you had promised me, TekSavvy!)

  • http://undefined Asphodel

    That used to be the case, but no longer; recently TekSavvy was able to strike a deal with Rogers to provide cable internet as well (in select areas in Ontario, anyway). You can see the available plans here.
    The TekSavvy reps have been very active on the dslreports.com forums regarding the cable service, and have stated many times that they will try to provide these plans for as long as possible, though they are month to month (i.e. no contract), so Rogers can change the conditions at any time they please.
    -Asph

  • http://undefined rek

    As a TekSavvy user for nearly 3 years, I support this post!
    (And there is a way around Bell’s chokehold on traffic to TekSavvy users on Dry Loop.)

  • http://undefined Rachel

    Not only did they not have any of the TV shows I looked up (and I wasn’t even thinking of current seasons), but they didn’t have any of the movies I searched, which were basically the 30 things I have active on my Zip account right now, and are a mix of older (back as far as Desk Set) and just released. None of them!
    I’ll stick with my Zip.ca membership, thanks.

  • http://undefined Sergei

    I don’t understand why availability of Canadian content is in the “cons” section of the article. It is not in Netflix interest to support Canadian “culture” and pay to carry shows that nobody (majority of subscribers) will ever watch. It is problem of the Canadian content producers (mostly huge media/isp companies) to offer this content online in reasonable quality. Netflix is breathe of fresh air to get away from mostly low quality (because of the artificial sponsorship) Canadian content and CRTC’s CanCon that pushes it down our throats, if we just want to legally watch movies.
    I would easily pay 25$ per month for a service that will offer me all recent movies and shows in “HD” quality online, these 25$ for now will go to zip.ca
    Kudos to all Teksevvy users, as I’m planning to join your ranks once their cable service hits the city above Toronto.

  • http://undefined 8TrackMind

    There’s a nice supplement if you access Netflix through your PS3. Recently, Sony has opened up the video store on PSN to Canada, and they carry much more recent, just out of first run movies and TV shows. Prices are $4.99 to “rent” the older stuff, and usually around $6.99 for the new stuff. Most of it is available in HD, as well.

  • http://undefined Richard

    I second this. Pretty much anything I have searched for turns up as unavailable. The search functionality is therefore pretty useless and I’m left having to browse through genres to find something I like. And for the most part all the films that interest me, I have seen. There are still some interesting titles but I find that they are mostly films and documentaries that you’d find on TV. Doesn’t Netflix USA have access to pretty much everything? Why is the Canadian version so lame by comparison? I mean, how come I can watch Heroes, but not Lost?

  • Nick Lin

    I just moved to Canada from US with my Roku box and realized I’m missing so many channels until I found UnoTelly.

    You can use services like http://www.UnoTelly.com to get around all these geo-restriction blocks on Amazon, Netflix, Hulu, etc.

  • Anonymous

    I agree the content is very limited. You can get the American version by using this trick http://vpnfreedom.com/netflix/how-to-access-us-netflix-in-canada/