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Rocket Talk: Where There’s Smoke, Where’s Ire?

Have questions about the TTC? Rocket Talk is a regular Torontoist column, featuring TTC Chair Adam Giambrone and Director of Communications Brad Ross’s answers to Torontoist readers’ questions. Submit your questions to rockettalk@torontoist.com!

Reader Peter Kearns asks:

I see riders constantly smoking on the system. I see them almost daily in bus bays or just outside the bus bays (still on TTC property) or even occasionally on the subway platform. It’s not unusual to see TTC operators availing themselves of a cigarette near the buses at Islington Station, either. What is the appropriate way to report this and ensure it gets addressed?

Reader Valerie Adriaanse asks:

Is it legal to smoke on ROW streetcar stops? I believe the announcement played in stations states that it’s illegal to smoke anywhere on TTC property. Are the streetcar stops that are in the middle of the road not TTC property? I’ve never seen a “no smoking” sign in any stop I’ve waited in, but am frequently disgusted to find myself stuck next to someone who has lit up.

TTC Director of Communications Brad Ross says:

Full disclosure: I smoke.
With that out of the way, let me add that, yes, I am aware that smoking is bad for my health. I’m also very much aware that non-smokers don’t want anything to do with my second-hand smoke. I’m considerate of non-smokers and their lawful right to be free of my vile habit. Cue big, hearty pat on the back.
If you ride the system with any frequency, you’ll have heard the public address announcements informing everyone that smoking is not permitted on TTC property. You’ll also have seen the universal non-smoking signs throughout subway stations, bus bays, and other public areas of the TTC.
Last year, TTC special constables issued 274 tickets for smoking on TTC property. Special constables do blitzes at stations where customer complaints are highest, but enforcement is difficult when you can’t be everywhere all the time.
Employees, by the way, are not permitted to smoke in public areas any more than customers are. If you have a complaint about anyone smoking in a public area, call 416-393-3030.
With respect to bus and streetcar shelters, they are owned and operated by the City of Toronto. Whatever the law says about smoking in a public place also applies to bus and streetcar shelters.
The TTC’s core business, of course, is operating a safe, reliable public transit system. The TTC also wants to ensure the comfort and security of all who use it. Someone smoking where they clearly shouldn’t is not conducive to a comfortable and enjoyable TTC experience. Cigarette smoke stinks, it’s unhealthy, and most butts wind up on the ground, adding to litter and an unsightly station appearance.
While we can write tickets when we catch someone smoking, the TTC also needs to rely on social norms and encourage people to respect the law and have some consideration for others. We don’t want customers getting into confrontations with one another over smoking, so please call the number noted above—416-393-3030—or speak with a station collector if someone is smoking where they shouldn’t be.

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Comments

  • http://undefined Veggica

    I wish I’d had this phone number to call a few months ago when I watched in horror as a subway driver was smoking while operating, and blowing the smoke out his window and into the station (Woodbine Station to be exact). Good to know for next time.
    Wait.
    I hope there ISN’T a next time.

  • http://undefined A.V.

    I was going to post the same comment! I have twice rode the subway after work in the last month (4pm heading westbound from Yonge) and smelt smoke coming from the operators cab. I stand at the very front of the train (the doors there line up with my stop) where the door to the driver’s cab is, and I know for a fact the driver was smoking both times (when I got off the cab was filled with the pungent, un-mistakable smoke).
    Why do TTC personal do such brazen things when they know they’re being watched by the public? Is it complete and utter disdain for us users? Is it the climate of safety their union has created for them to do whatever they see fit? Is it the lack of rule enforcement for staff by TTC brass?
    I’m not sure, but it all stinks. Stinks like s#!t.

  • http://undefined torontothegreat

    “am frequently disgusted to find myself stuck next to someone who has lit up.”
    Ummm… move?

  • W. K. Lis

    Question… what do they do with the cigarette butts? We have people complaining about the cleanliness of the TTC, and then the same people drop their butts, gum, and litter around themselves.

  • http://undefined rek

    Why should someone have to give up their spot in line because you want to smoke?

  • http://undefined torontothegreat

    Complaining about cigarette smoke on a polluted street is anal retentive at best. You live in a big city, your tolerance should be higher.
    http://jarvisjerk.blogspot.com/2009/07/cigarette-smoke-vs-car-emission.html
    To specifically answer your question though. I’m allowed, there is no law against it. Also, I’ve yet to be at a streetcar “ROW” stop where you’re in “line” or you are unable to move closer to the stop or away from said smoker.
    Another alternative is to not be passive/aggressive on the interwebs and just ask politlely if they can move down a bit. Smokers aren’t jerks by default, ya know?

  • http://undefined torontothegreat

    I wonder how many people would go unemployed if people stopped littering? Retarded I know, but just a thought.

  • http://undefined torontothegreat

    To be more specific, I think the first question has merit. I can’t stand when people light up on the platforms (including subway) or anywhere in closed quarters. I think the TTC needs to be more aggressive in enforcing this TTC bylaw.
    The second questions just comes across as passive/aggressive whining IMHO.

  • http://undefined rek

    To be fair, Valerie didn’t say anything about what she does upon discovering she’s next to a smoker. Maybe she bites her lip and pulls out clumps of hair, maybe she asks them to move, maybe she pushes them into traffic, who can say?
    (And lines always form on Spadina’s ROW islands when the streetcar appears, roughly in the order of where you were standing.)

  • http://undefined thewatchmaker

    “Smokers aren’t jerks by default, ya know?”
    In the 18 months since she was born, no smoker has ever apologized when their smoke is blown or wafts into my daughter’s face while we’re walking down the sidewalk, waiting for the bus, etc. And it’s happened dozens of times.
    So, forgive me for assuming the worst of smokers, but not one of them has done anything to show me that they give a damn.

  • thelemur

    Judging by the sea of cigarette butts surrounding many buildings and the still lit ones being tossed here and there, I’d be surprised to learn that anyone at all was employed to pick them up.

  • http://undefined torontothegreat

    lol @ your passive/aggressive rant. Have you ever said anything to said smokers?

  • http://undefined torontothegreat

    Okay you’re right. It comes across to me as that way as she offers no other alternative then to suggest enforcement, nor does she offer any stories about how smokers were rude to her when she asked. Fair is fair though, you are right about that.

  • rek

    Property owners and businesses should be required to keep their share of the sidewalk clean just as they’re required to shovel and de-ice in the winter. Between the black gum splotches and garbage juice stains, our downtown sidewalks look like something from the 3rd world.

  • http://undefined mlr

    rek, sweetie, I hate trash on the street as much as you or anyone, but I actually live in the third world, and …
    Well, I live in Shanghai, and don’t tell anyone here that it’s the third world unless you want a chopstick up your nose.
    But seriously, picture the worst areas of Toronto during last year’s garbage strike. Now picture it more or less everyday.
    Now you’ve got a pretty good idea of a great many, non-major, non-touristy Shanghai streets, on most days.
    Oddly, though, the subway system here is WAY cleaner than the TTC… whodathunkit…

  • rek

    mlr, darling, I’ve lived in Seoul twice in my life and have seen a city go from worse-than-Toronto’s-garbage-strike (with a dose of why-is-everyone-spitting?) in the early 90s, to did-I-wake-up-in-Singapore? (2007), so I know it’s something that can be turned around.