Have questions about the TTC? Rocket Talk is a regular Torontoist column, featuring TTC Chair Adam Giambrone and Director of Communications Brad Ross's answers to Torontoist readers' questions. Submit your questions to rockettalk@torontoist.com!
Matt Kim asks:
Why is the configuration of seats on the streetcar and subway the way it is? Couldn't more people be accommodated with bench seating running all along the sides?
TTC Chair Adam Giambrone says:
The seating in TTC vehicles is fairly customizable, although it comes at a cost after the initial configuration is in place.
Seating configuration has, in fact, been the subject of debate at the Commission several times over the past few years, as it's something that really affects riders and their experience on the system. The quantity and configuration of seats is probably not perfectible, as it involves, to some degree, personal taste, and not everyone will always agree about what they like best.
The TTC tries to find the right balance between seating and standing room. Operationally speaking, if there were no seating at all, we could fit more people on the vehicles and increase efficiency. But of course, we wouldn't be serving our riders very well with that configuration—particularly those who travel long distances and have difficulty standing for long periods of time. Conversely, we could put in more seating than exists now, but riders would end up waiting an awfully long time for a vehicle with enough room for them to get on. In any case, the aisles must be wide enough to allow riders to move between doors.
When the new Toronto Rocket subway cars were being designed, perimeter seating—which you've described in your question—was given serious consideration. It does have its advantages, including some increase in standing capacity and traffic flow, and an ability to see under the seats for cleaning, and, the Commission was advised, security purposes. However, it was also discovered in rider consultation and market research that riders like the current mix of perimeter and transverse seats. It improves social interaction on the ride, and gives riders a choice of direction to face. Some people are sensitive to motion, even to the point of nausea, and are much more comfortable facing forward or backwards.
In the end, the Commission chose to keep the transverse seating.
The seating configuration on the new streetcars we're ordering has not been finalized yet, and will be the result of consultation, studies, and focus groups. We will have to arrive at a configuration that is comfortable, accommodates mobility devices, facilitates movement through the vehicle, and maximizes vehicle capacity [PDF].
As for the existing streetcars, some experimentation has been done on reconfiguring the seating to facilitate better movement-particularly in the back [PDF]. As a result of the positive feedback from riders, a program is underway to modify the streetcar by removing one row of seating in the back. This program is piggybacked onto other work being done at the same time, such as lighting upgrades.

Newsstand: November 25, 2009
Maybe I'm wrong, but I feel like this is far more of an issue on streetcars than subways. I recently switched jobs, and now take the Spadina streetcar daily. It's amazing how many more people seem to fit into a car where there is only a single seat along one side of the back half of the car. And how much more willing people are to actually move towards the back! Would love to see that changed in all the older, smaller streetcars.
I am that motion-sensitive person who would rather lie on the floor than sit facing sideways on a bus or streetcar. Perimeter seating also prevents me from sleeping because I'm afraid that if my head slowly falls into the shoulder of the person next to me during acceleration or deceleration, it won't be taken as endearing.
Your comment reminds me of this old classic:
http://www.youtube.com/watch?v=NRtjDSuyvMA
Not that it is in any way related.
The real problem is the disastrously undersized Orion VII, but of course this column is not intended to discuss real problems.
(If you think a low-floor bus cannot offer a rational and comfortable seat arrangement, try a Flyer D40LF sometime. That’s easy enough to arrange: TTC still uses them.)
If we're talking about seating arrangements: Whose bright idea was it to place a stairway midway through buses? I take the Ossington bus to and from work, and it's always a nightmare trying to navigate those stairs.
The alternative to a split-level design, with stairs behind the rear door, is a bus that tries to be 100% low-floor. It doesn't usually turn out very well — Ottawa fields some pretty disastrous low-floor layouts, for example. On the other hand, with stairs, see the much more successful New Flyer D40i (note OC Transpo's preference for transverse seating, to the detriment of crush-load usability).
I really hate crowded streetcars because invariably we're told "move to the back" – the back being a bottleneck a third the length of the car, just wide enough that someone can stand there and prevent 20+ people from reaching the doors to exit. Remove one of the rows of seats, please!
(And at 6'3" I find the forward-facing seats on new buses are too close for comfort, and seats on streetcars are a tight fit.)