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news

TTC Kills the Radio Star

20090415RadioHarbord.jpg
Photo by David Topping/Torontoist.


You know what’s hilarious? Ads that make fun of suicide. Why, they’re right up there with the ones that make light of rape.
You know what else is hilarious? When a company makes an ass out of the government agency from which it would one day like a contract.
Oh, Astral Media.


20090415RadioPristine2.jpg
Image courtesy of Astral Media Radio.


Late on Sunday night, reader Michael Schwandt sent us a picture of the bus shelter at the southwest corner of Harbord and Huron, saying, “I recently noticed some ads in the TTC system that I thought were in really poor taste. At first, I thought that it might be a bit curmudgeonly for me to be bothered by this joke, but walking by this every day it has progressively irked me. Given the number of people who attempt and complete suicides in the subway tracks, and given the lack of response to this by the TTC, carrying this ad seems spectacularly insensitive to the issue of subway suicides generally, and particularly to the families of people who have died in this way (to say nothing of others affected by suicide).”
Now here’s the thing: the TTC has only a tenuous connection with the transit shelters erected at its stops, and zero connection to the advertising displayed thereon. Bus and streetcar shelters, and the advertising spaces on them, are—like the rest of the elements in the Coordinated Street Furniture Program—maintained by billboard company Astral Media Outdoor under the (ostensible) supervision of the City’s Transportation Services department. Of course, 99.9% of people don’t know that shelters are outside of the TTC’s jurisdiction, making this ad campaign reflect incredibly badly on the transit agency.
Torontoist forwarded Schwandt’s photo on to TTC Chair Adam Giambrone and his executive assistant, Kevin Beaulieu, for comment. They weren’t previously aware of the ads but promptly moved to have them pulled.
“These ads are in poor taste,” Giambrone told us, “and I don’t think most Torontonians would find them all that funny. The surface transit shelters are not owned or maintained by the TTC, but I will be asking the City’s Transportation department to work with their ad vendor to review and remove them.”
As per its contract with the City [PDF], Astral is supposed to “review all advertising prior to its installation on the [street furniture] to identify any advertising,” which, among other things, is not “in accordance with good taste.” This either happened, and Astral saw nothing wrong with the ad, or it didn’t happen, and Astral was negligent with regard to its responsibilities. Thankfully, however, section 10.5 of the contract compels Astral to honour requests from the City to “remove any prohibited or offensive advertising” at their own expense. (The City, for example, could have ordered those “violent” Killzone ads to come down even if Sony hadn’t voluntarily terminated the campaign before its end date. York Region Transit, on the other hand, did issue such an order regarding the Killzone promos on their own shelters.)
Giambrone also “confirmed that the ads do not appear on TTC property, such as the subway.” Although this could just mean that CBS Outdoor (which handles advertising on vehicles and in stations) had the good sense to reject the ads as inappropriate, or that transit advertising wasn’t contemplated for this campaign, it’s most likely that Virgin Radio—being an Astral Media company—is getting the space on the shelters for free (or at least at a drastically reduced rate). You see, just as CBS fills the TTC with several simultaneous PSA campaigns when they’re unable to sell space to advertisers, Astral tends to adorn their shelters and kiosks with commercials for other Astral companies (like HBO Canada and Virgin Radio) or other space-filling gimmicks. Hence, in this case, Astral Media is not just responsible for the medium but also for the message itself.
We hope the TTC keeps this in mind if Astral puts in a bid for their next ad contract, which will be tendered two years from now.

20090415RadioBath.jpg
Photo of a different ad in the campaign, discovered at College and Dufferin, taken by Jerad Gallinger/Torontoist.

The other big question was, where was the photograph in the ad taken? Schwandt’s original pic wasn’t terribly clear, and the lack of a yellow safety strip along the platform seemed to rule out the TTC. So we sent along the snap to the all-knowing Steve Munro, who immediately pegged the location: “A giveaway in the photo is the fact that the third rail is under the platform overhang. Therefore what we are looking at is on the ‘off side’ from a regular passenger platform. My money’s on the Yonge Station on the Sheppard line but I would have to go and look to be sure. The radio is on the unused and unfinished centre platform.
“And, yes,” he added, “the ad is in very poor taste.”
When we paid our own visit to the shelter later that night, we had no doubt that it was Sheppard-Yonge station. We could even make out that the subway car in the background is #5232 and that there are chalk markings on the section of track in the foreground, “HW53 12128 8-12-99″ (the last part of which is most likely the date the track was laid down). And the next morning we heard back from a representative of Astral Media Radio, who confirmed that “It was shot in an empty TTC station.” So the TTC must have supervised the shoot, meaning that they issued a permit to engage in commercial photography.
If this had been a movie or TV-commercial production, the TTC would have had to vet the script or storyboard before granting permission. “Please be aware,” the guidelines specifically note, “that the TTC will not approve any scripts that depict…suicide or attempted suicide by train or pushing to track level.” But because this was just still photography, the only information that needed to be supplied as to content was a “description of shots.” And after looking into it, Beaulieu got back to us that “that TTC staff did receive and accommodate a request to take photos of ‘various sized radios on TTC platforms.’” Well then. That is a technically accurate description…and there was no way the TTC could have known what was up. Still, whoever produced the ad was surely aware that any more elaborate outline would have resulted in their application being rejected.
Mocking genuine tragedies (even via anthropomorphized objects) for the sake of an ad is inherently tactless, but doing so in a way that makes the people you want to impress appear callous and indifferent is just shooting yourself, in the foot.

Comments

  • http://null yokes

    This posting alone likely generated more interest in the ad than the ad did itself. Advertising works!

  • http://null picard102

    Wow, some people are overly sensitive to everything now I guess. This is about as outrageous as manholes vs personholes. Stop with the neutering of society with this PC bullshit.

  • http://undefined Svend

    It’s an ad to prevent suicides isn’t it?

  • http://null ked

    That radio is on his way to an awesome gig and is looking down the track to see if the train is coming. He has been waiting for ages!

  • CanadianSkeezix

    You may think it’s overly sensitive to complain about an ad making light of suicide (I personally think the ad is in bad taste, but everyone will have their own take on this), but I’m not sure what political correctness has to do with this.

  • http://null Ben

    In Radio Heaven, all gigs are awesome. And the other radios never get bored of the awesomeness.

  • CanadianSkeezix

    It reminds me of the time five years ago or so when Cineplex Odeon had to pull please-turn-off-your-cell-phone trailers from their theatres because they made light of capital punishment and electrocutions.

  • http://null torontothegreat

    Whoa, whoa, whoa. You’re taking the ad waaaaayy too literally.
    I personally think they are brilliant, especially the one with the radio next to the bathtub. I’m sure they will garner a lot of awards this year for this campaign.

  • http://null torontothegreat

    it’s a PC reaction because it’s a radio. Radio’s can’t commit suicide, they are not alive.

  • http://null cgerald

    lighten up.

  • http://undefined torontothegreat

    RE: Virgin Radio—being an Astral Media company
    Correction: Virgin is NOT ‘an Astral company’. It’s a partnership.
    http://www.astralmedia.com/en/media/press/news1400.idigit
    Quite peculiar why you’re not angry at Virgin Radio or Zig instead. (well not really, to me it’s obvious).
    p.s. Virgin, HBO, TMN etc still pay for the ads, they aren’t ‘free’ as you’re implying. You really should learn how the outdoor industry works, the assumptions in this post are hilarious, as it’s quite clear you haven’t a clue what you’re talking about.

  • http://null james a

    Offensive? Seriously?

  • http://www.quink.ca chazm

    So some people think the ad is “insensitive?” and “in poor taste?” To quote the Spike-Jonze-directed Lamp ad for Ikea, “That’s because you crazy.”

  • Pan Von Sol

    This ad is contradictory. Virgin Radio makes me and my radio want to jump in front of a subway train.
    …wow I’m actually the first to say it.
    Where are all the trolls today?

  • http://www.torontoist.com David Topping

    I think that what’s most offensive about the ad is that it was shot at an actual TTC station, was done mostly behind the TTC’s back, and that it’s very intentionally meant to evoke a subway suicide. All while appearing on a TTC bus shelter. I don’t think it’s at all strange to suggest that that combination of elements make the ad in poor taste.

  • http://null Sammy

    I know somebody who has jumped onto the tracks, and I wasn’t offended. I think the little radio in the ad is pretty cute.

  • http://null james a

    If you want an actual offensive ad, try the giant McDonald’s coffee in Dundas Square right now that is belching out acrid smelling smoke. I’m not normally drawn to vandalism, but I’m strongly considering taking a marker to it thanking it for polluting my air.
    And on the subject of Dundas Square, that creme egg finally “released the goo” last week, and I must say it has to be the most underwhelming thing I have ever seen.

  • http://www.torontocitylife.com/ torontocitylife

    Yeah, it looks like a poorly spray-painted blotch of yellow; not goo so much goo as a mild and annoying stain.
    This ad thing really didn’t warrant an article of this length, and I think the “news” category is a bit off too.
    http://torontocitylife.com

  • http://undefined ked

    Yeah Radio Heaven is his favourite venue. It is a secret little 50s themed bar that big bands do low-key gigs in. lucky little radio.

  • http://undefined Rachel Lissner

    I, for one, feel personally let down by Cadbury for the epic fail that was their billboard in Dundas Square. I had followed it religiously.

  • http://undefined ked

    Honestly, I thought he radio was waiting for a train. guess I didn’t get it.

  • http://undefined torontothegreat

    Can’t agree more. I thought it might be cool, but from what I’ve seen of it, it was more smoke than fire.

  • http://undefined CanadianSkeezix

    But that’s not political correctness. Over-sensitivity perhaps, depending on one’s views, but the two aren’t necessarily the same.
    People routinely and incorrectly use the term “political correctness” to disparage any kind of speech with which they disagree. The term is so often abused and misused that it virtually has no meaning anymore.

  • http://null james a

    Heh.. Ironically, I just looked out my window, and it’s being dismantled as we speak.

  • http://undefined Rachel Lissner

    That’s what should be shown on the website, not the 15 second video of monumental disappointment.
    I wonder if Cadbury will send me some eggs to console my broken heart.

  • http://undefined torontothegreat

    >one mostly behind the TTC’s back,
    Do you actually have any proof that this was intentional?
    “Make sure we do this (static ad) as a photo still (as opposed to what?) so we don’t have to show them the creative beforehand”
    *it’s a static bus shelter ad, how/why would they ‘storyboard’ this? Why even bring up the Television aspect? It’s not a TV ad.
    I think your tin foil hats are on a bit too tight, again.

  • http://null cg

    Contrary to the hysterical misgivings of the smugly insensitive, mud slinging, bottom-feeding bullies above, well done, Jonathan.

  • http://null montauk

    Yes, Picard. We are coming to neuter your society. Cup your balls, because we’ve got feminist testicle tongs and good taste.
    Snip snip!

  • http://null PickleToes

    I have a feeling that Goldsbie is only against this advertisement because it’s an advertisement. But take away the slogan and logo, slap it up in the AGO and it’ll suddenly become a work of art. This categorical condemnation of anything related to advertising is growing tiresome.

  • http://null joeclark

    I must say that was very well spotted by S. Munro. I was the one thinking they hadn’t even shot it here.

  • http://andrewinfulleffect.tumblr.com/ Andrew_Phillips

    I guess its just a question of what you’re willing to let slip by in front of you. Sure its just an ad…but it hit me harder because I have a friend that works downtown as an emerg nurse and would you believe that subway track jumpers are like a weekly event?…you can almost count on it. I was shocked. Anyways, I think they could be more sensitive.
    Ironically enough I was at a business conference last month where Andrew Black the president and CEO of Virgin Canada spoke and he talked specifically about ads like this that are basically intended to shock and awe and get posted in newspapers and blogs so that they get more coverage for free.
    Here is his email if you want to send him a note about it =) andrew.black@virginmobile.ca

  • http://andrewinfulleffect.tumblr.com/ Andrew_Phillips

    agreed

  • http://www.blog.canoe.ca/canoedossier David Newland

    This is exactly the kind of article I love to see on Torontoist. Seems to me this kind of niche issue is best explored in a publication like this one, especially because the comments help measure the sentiment on the issue from a cross-section of the public at large.
    Interesting that so many people find the ads inoffensive, but the real issue is just how offensive they are to those directly affected.
    Imagine they made light of combat deaths in Afghanistan in an analogous way. I bet there’d be a whole lot more outcry…

  • http://undefined Rachel Lissner

    I am just glad the photographer didn’t get run over in the tracks.

  • http://null Gauldar

    I doubt people who have concidered killing themselves via subway roadkill would be offended by this, but maybe the people who were close to someone who had been a victim of it. This doesn’t suprised me when it comes to ad companies, I pretty much now expect it from them.

  • http://null Gauldar

    If you did that then you would end up with something looking like this.
    http://torontoist.com/2008/12/thorarinn_ingi_jonsson_recap.php
    An attention whore by any other name… is still just as skanky.

  • http://undefined PickleToes

    Ugh. Not him again!

  • http://www.guesswork.ca Patrick Metzger

    I know of at least one person close to me who has been deeply affected by the suicide of a family member, and this kind of thing is upsetting to her. She doesn’t get angry though, just sad. I doubt she’s the only one.\
    And Virgin Radio still sucks.

  • http://www.torontocitylife.com/ torontocitylife

    You have a point about the discussion this opened up. This is comment 39 :)
    However, being “directly” affected by the ad and being directly affected by the action are completely separate, unless you know someone who’s radio took its own life. Otherwise, you take what you will from it. I find penis-shaped food highly offensive; what’re you gonna do? Besides, if it really does bother a lot of people, I guess Virgin isn’t going to be getting much business. Seems like a problem that takes care of itself, if it is a problem.

  • http://www.torontocitylife.com/ torontocitylife

    Bam! I for one enjoyed your comment very much :)

  • http://undefined rek

    If subway jumping is “like a weekly event” and everyone knows about it, why doesn’t the TTC acknowledge it? Launch a campaign to discourage it? Because the nothing they’re doing now isn’t stopping it. Talking about it isn’t going to give anyone ideas: everyone already knows about it, and any suicidal has already considered it. I think drawing attention to it, showing the impact, would do more to discourage attempts than pretending it doesn’t happen.

  • http://null torontothegreat

    Dear Torontoist,
    Correction: Virgin is NOT ‘an Astral company’. It’s a partnership.
    Please post this correction. I realize it takes most of the meat and potatoes out of the article, which would probably make it around one paragraph, but let’s not be totally biased please.

  • http://undefined Gloria

    By “penis-shaped food”, do you mean food that is specifically moulded in the image of a penis, or food that naturally resembles penis-like shapes, such as cucumbers? I was discussing your comment with a friend, and apparently we both took away different conclusions from your wording.

  • CanadianSkeezix

    You appear to have been confused by the use of the word “partnership” in the press release to which you have linked above. The radio station is owned by Astral, and it uses the Virgin name under a licensing agreement with Virgin Radio International. That does not legally make it a partnership.

  • http://undefined torontothegreat

    Nor does it make Astral the ‘owner’ of Virgin radio or Virgin radio an ‘Astral Company’
    http://www.google.ca/search?q=astral+media%2Bvirgin+partnership&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-GB:official&client=firefox-a
    The groundbreaking partnership between Astral Media and Sir Richard Branson’s Virgin Radio International was launched earlier this year with the …
    3 times the word ‘partnership’ appears. Trust me, I’m close to the source and it is a partnership not an ownership.
    Don’t minimize it to skew the article please.

  • CanadianSkeezix

    You are confusing promo-speak for actual legal facts.

  • http://null torontothegreat

    Whatever helps you sleep at night
    At the end of the day Virgin Radio IS NOT an astral media company as the author states and anyone with even half a brain would realize this

  • http://www.stevemunro.ca Steve Munro

    The TTC does not publicize suicides, let alone run ads saying “we think you really shouldn’t do this” because of copycats.
    For the same reason, the many jumpers from the Prince Edward Viaduct before the veil went up (I can see it outside of my building and knew that something had happened from the cluster of emergency vehicles fairly regularly) were never publicized unless some idiot weekend news editor slipped up.
    Only the most outrageous of events makes it into the media now for very good reason.
    As for knowing what’s happened, just pay attention to those announcements about a delay with a “power off situation due to an injury at track level”.
    And for the legal niceties, I don’t care whether it is a partnership or a licensing arrangement or what it might be. Virgin’s name is on the poster, it’s their ad, and Astral is the company that put the poster up for public display. Shame on both of them. Arguing about the ownership arrangements is completely off topic.

  • http://undefined rek

    Is there documentation or statistical analysis to support this? Because everyone knows people try killing themselves by jumping off bridges or in front of trains. I don’t see the point in pretending otherwise. And how can it be happening so often if the lack of publication/acknowledgement doesn’t publicize it to would-be jumpers?
    As for the viaduct, there are two or three other bridges/overpasses within a 5 minutes walk you could hurl yourself from to achieve the same result.

  • http://null Greg Smith

    Ever heard “passenger injury at track level” annoucement? As I understand it, suicides are a substantial subset of these incidents. A childhood friend’s mother, a trauma nurse in the city, saw the aftermath with alarming frequency.
    Presumably TTC doesn’t openly acknowledge jumpers (just as the media minimizes suicide in general where no other news value is in play) partly based on the belief that doing so would encourage further suicide attempts, and partly because it’s bad PR. The former reason may be debatable, but the latter is self-evident.

  • http://null Greg Smith

    Everyone knows (or rather assumes) that people try killing themselves by jumping off bridges or in front of trains, but evidence that it actually works — by confirmed reports of successful attempts — is another matter.
    Documentation or evidence? Well, its been studied and well-theorized as “suicide contagion” [Wikipedia]. This refers to reports of suicide leading to futher suicides.

  • spleen

    http://www.thebridge-themovie.com/new/index.html
    a sobering documentary about bridge jumpers.
    25 people jumped in 2004, 24 died, the film crew captured 23 of them on film. not a feel good movie.

  • http://null Robsonian

    It probably wouldn’t hurt to provide a bit more in the way of established fact for your claim that Astral runs ads for Astral-associated concerns at a discount.
    Additionally, if your correlation between Astral as ad space provider and Astral-associated radio station as ad provider was left out entirely, I don’t think the article would have suffered. The crucial fact here is that the ads suck.
    I saw someone mentioned Zig. Why aren’t we talking about them? This is their campaign, and they have an appalling reputation for mistaking poor taste for ‘edginess.’
    Yeah Astral sucks. Yes their contracts with the city are a disappointment, and their street furniture is lame, but if the ad wasn’t terrible, we wouldn’t be having this discussion, even if Astral media did own the billboard, the advertised entity AND the bloody ad agency!
    http://commercial-archive.com/ooh/virgin-radio-999-astral-media-radios-reason-live-print-canada

  • http://www.torontocitylife.com/ torontocitylife

    Oh, you’re talking to me! Use the “Reply” thingy next time. It gives me a special feeling inside and it makes the replies easier to follow.
    So about the food; well, basically, anything that looks like tongue in cheek. God, sorry, I know that’s awful for so many reasons. My puns are really starting to suffer.
    But if it clears things up, I enjoy anything with a creamy feeling. Thanks for asking!

  • http://www.torontocitylife.com/ torontocitylife

    That was supposed to be “filling”, but “feeling” kinda works too :)

  • Nerfgun

    You can put me in the “massive over-reaction” camp. This ad is simply not making fun of suicide. And the tone of the post is ridiculously knee-jerk.
    I’m about as politically correct as the next guy but there is simply no controversy here.

  • http://null Gloria

    I thought I did, but it’s a confusing system when the page jumps me to the bottom of the page rather than just opening a box.
    Bet: won!

  • http://null bigdaddyhame

    Suicide is a personal act of desperation – rarely premeditated for very long, and clearly the people who make the decision to end their lives aren’t thinking properly. Given their fragile condition, the first thing that follows the “I should kill myself” thought has to be, “ok, how to do it.” Seeing news stories about specific methods would be somewhat inspirational – given that they would be stories of successful attempts.
    It’s not that stories of subway or bridge suicide are specifically avoided in the media, suicide stories (except ‘suicide-by-cop’ or ‘murder-suicide’) simply aren’t covered, period. Suicide is a major buzzkill and there appears to be a tacit agreement on the part of city desk editors to avoid suicide stories as much as possible. There may be some pressure from emergency services and law enforcement to that end as well. I don’t know what the statistics are for suicides overall in Toronto but if it’s one a week on average for just the TTC (I have had this figure confirmed informally by TTC employees on a number of occasions), add in all the other avenues for ending one’s life and the numbers would be quite depressing indeed.

  • http://undefined Gauldar

    Yeah, I’m sure this advertisement is most offensive to emergency services and TTC employees due to the fact that they have had to deal with cleaning up these incidents when they happen. It’s probably an equivalent to a spit to their face every time they see it on their way to work.

  • http://www.torontocitylife.com/ torontocitylife

    Congratulations! Was there money involved? Next time let me know and we’ll work out a little “system” ;)

  • http://www.torontocitylife.com/ torontocitylife

    Right on! I’d be seething too if I had to clean up old transistors and antennas of the tracks.

  • http://www.torontocitylife.com/ torontocitylife

    …by that I meant a revenue sharing system. I do a pretty good job of making it seem fair and you friend need never know. Unless he/she reads this.
    Crap.

  • http://undefined quickymgee

    this ad isn’t really encouraging suicide or anything like that,so i don’t see the problem. so it’s referring to the act in a humorous style. so what? people get run over by buses in comedies, are we going to cry out and say think of all the people who have been affected by traffic accidents?