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Save Our Surfing

20090220saveoursurfing.jpg
Photo by Galvatron from the Torontoist Flickr Pool.


For a year now, several of Canada’s ISPs, including Bell, Rogers, Cogeco, Shaw, and a few others, have been throttling BitTorrent transfers, frustrating subscribers and internet wholesalers like TekSavvy. Two weeks ago, we noted that the CRTC was investigating the throttling practices of Canada’s ISPs, and while the formal hearings won’t begin until July 6, 2009, the commission’s deadline for public submissions is only two days away. So far, if February is any indication, it looks like the net neutrality crowd is winning the media campaign. Last week, the major ISPs undermined their position when they released statistics to the CRTC that showed that the growth in total internet traffic volume declined in Canada between July 2005 and August 2007. These statistics raise an important question: if network traffic growth is slowing down, then why are network management policies necessary all of a sudden? More likely than not, certain ISPs are choosing to slow down access to the forms of media they either sell, or hope to sell. It’s not a coincidence that Telus, who has shown little interest in online media, doesn’t throttle its customers.
Then, in a fumble early this week, when asked about the possibility of using network management tools to enforce Canadian content rules, Ken Engelhart, a Rogers CEO, stated: “We’re a dumb pipe. We don’t know what you’re downloading…so how can we be responsible for the content?” Engelhart’s statement was, for lack of a better word, dumb, and as Michael Geist notes, completely contradictory. If Rogers has the technology to throttle distinctive packets of information, surely they must have some way to distinguish between types of content.
Finally, in another victory on Friday, SaveOurNet.ca, a Canadian internet watchdog, released a statement claiming that in ten days “nearly 3,500 Canadians have written the CRTC demanding that they put a stop to discriminatory Internet throttling by big ISPs.” Now, if only the Canadian government would show the same interest. If you still want to send a comment to the CRTC, you can do so by following this link and clicking on application number pt2008-19-2 (the fact that there isn’t a direct link to the form seems a tad convoluted, even for the CRTC) or you can use SaveOurNet.ca’s submission form.

Comments

  • http://null rek

    I’m on TekSavvy and I’m convinced that sometime in the last 2 or 3 weeks Bell has turned on the throttling 24 hours. Any throttling is annoying but it was originally only between ~4pm and ~2am. I’ve already written to the CRTC about this: if I wanted to be a Bell customer I would be, but I picked TekSavvy specifically because they offered what Bell did not. If Bell holds the reins on TekSavvy and other ISPs, how is it anything but anti-competitive behaviour? Any attempt to justify it is irrelevant because it’s anti-competitive.
    The media/communication ownership concentration in Canada is just shameful. There are third world countries with better options and service.

  • http://undefined bbpsi

    I’m on TekSavvy too. However I’ve noticed several periods of the OPPOSITE, where I’ve been throttle-free.
    And for anyone who hasn’t heard, there’s a semi-complicated workaround for the throttling involving installing an alternate firmware on your router. See here.

  • http://null ariehsinger

    I’ve also noticed a bit of a slowdown in the evenings, and I am also on TekSavvy, and right near the slum too (connection point). I went with TekSavvy for the same reasons as Rex – plus when I call tech support I get a pickup in a ring or two, to a Canadian, in Chatham….they are the best ISP I have ever been with!

  • http://www.bitpicture.com Marc Lostracco

    I normally watch movies on my Apple TV, and once I rent one, it pretty much starts playing immediately. Last night I tried to rent another one, and it was downloading ridiculously slow (the rest of my internet surfing was much faster). Rather than playing within the next minute or two, as per the usual, it took more than an hour to even be able to begin playing.
    I’d like to think they’re not throttling what’s basically a competitor’s legal content, but considering Rogers’ silence on this issue, I’m sadly assuming that they’re now throttling Apple TV/iTunes video content, WHICH SUCKS, and if true, is unconscionable.
    As someone who often videochats with my family, there was also a short period last year where they were throttling that traffic too (confirmed by a CSR I spoke to). Worked fine on Sympatico, didn’t work worth shit on Rogers, so until they stopped throttling it soon after, I wasn’t able to videochat with my family.
    And, of course, they’re raising the rates again, as of March 1. Hooray!
    People give me a lot of flak for my past articles and comments slamming Rogers’ policies, but it’s almost like they’re trying to make their customers hate them.

  • http://theintrepid.blogspot.com/ Stephen Michalowicz

    I think you’re right Rek, Bell now seems to be throttling throughout most of the day. While peer-to-peer downloads between 2 p.m. and 4 a.m. are still capped at 30 kb/s, downloads throughout the day seem to be capped at 50 kb/s.