By Val Dodge

While trying on clothes in the fitting room of a well-known department store two weeks ago, we were a little vexed by a common oversight: the lack of a cushion or dish in which to stash the pins as we removed them from the neatly packaged dress shirts. The attendant was overly apologetic and vowed to take action after we brought the deficiency to her attention.
Imagine our surprise upon visiting the same fitting room yesterday bearing another armload of shirts to de-pin. Sitting on the shelf with five straight pins sticking out of it was a slightly used urinal cake. The puck had a generous layer of lint on top, suggesting that it had been in its place of honour for, oh, about two weeks. Who said customer service is dead?
Photo by a slightly disgusted Val Dodge.