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Japanese Food in Toronto, Part 1: The Ugly, The Bad, and The Good

Izakaya: All Style, No Seasoning
izakaya.jpgIzakaya has TOist seeing red. For months, we’d walked by and heard of the fancy new kid on the block, but were afraid to go, because of its emphasis on design and seeming lack of Japanese authenticity and street cred. (TOist doesn’t like inauthentic food of any kind, unless it does so with an ironic wink and a nod.). But hunger and curiosity proved to be our demise.
In a recent visit on a Wednesday night, our party was served with underseasoned and overpriced fare, in addition to bad kitchen service. Our wannabe-hacktor waiter was actually pretty nice, so we can’t fault him for anything, other than working for a horrible restaurant. Sigh.
The slickly designed website of this new Front Street eatery boldly posts its mission statement for all to read: “For over two hundred years, a red lantern hanging outside an establishment in Japan has signified a reasonably priced meal and drink in a warm, welcoming environment. Izakaya will follow those traditions, while at the same time providing guests with a new and very dynamic dining experience, where all are welcome.”
Unfortunately, such is not the case at Izakaya. For some reason, a few reviewers seem to have enjoyed their time at John Sinopoli’s establishment, but who knows, they’re all old white guys, for all we know. This guy found Izakaya simply average, acknowledging that it was not authentic Japanese food, and that one’s visit to Izakaya should be taken with a large grain of salt.


We’re not quite sure how to explain the reversal of fortune we had on our visit. Our Duck Gyoza dumplings ($6.50) were just average to the point that (a) you couldn’t tell you were eating duck and, frankly, (b) frozen dumplings from the Asian supermarket would have tasted better.
The simplest side dishes fared no better – Inari-Zushi ($5), vinegared rice stuffed into tofu ‘pockets’, didn’t impress the palate of one of our Japanese guests, nor did the seaweed salad ($6.25), which lacked flavour in the extreme, due to the stingy serving of (mediocre) dressing. A shame, because the ingredients were extremely fresh and of high quality.
The Chili Beef Ramen ($11.75) sounds exciting on the menu, as did the Izakaya Ramen ($11.75), but both broths (beef and pork, respectively) weren’t hearty or flavourful enough to satisfy, and a few pieces of Cumbrae meat weren’t enough to save this pitiful excuse for a soup dish. The ramen noodles in the Chili Beef Ramen were al dente, but Torontoist isn’t sure if that should be the case for ramen noodles. The best main TOist tried was the Izakaya Beef ($13.75), but that shouldn’t come as a surprise because it’s easy to cook a slab of beef and slap some teriyaki sauce on it. However, the bok choy was extremely over-salted, even for a salt-lover like TOist. Is something funny going on in the kitchen?
TOist thinks so, because the rate of service was appalling. The Izakaya Beef arrived along with the Chili Beef Ramen, but one person was kept waiting for their Izakaya Ramen for about 20 minutes – by which time others had eaten their meals. What TOist doesn’t understand is why the two ramen dishes would have come out at staggeringly different times. The broth, noodles, and collateral ingredients for the dish should, technically, have been prepped and ready to go, and there was no excusable reason why such easy-to-prepare, practically identical dishes should have arrived at the times they did.
While we acknowledge that the quality of the ingredients was excellent, the preparation of the food wasn’t quite up to par, and for the price they’re paying at Izakaya, Torontonians deserve better.
A restaurant can’t be that good if you lament not having gone to (ugh) Spring Rolls instead. Skip Izakaya and go for some real Japanese food, like Japan Go or Tokyo Grill (reviews coming in Part II). These authentic restaurants make no pretensions, keep things simple, and, most importantly, get the food right, with great prices to boot. Izakaya needs to know that good design does not a great restaurant make.

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  • http://thateasylife.com gary

    Ouch. I’ve been to Izakaya a number of times and enjoyed it. Service has always been super-fast, the food has tasted good, and the decor is pretty cool. I think the prices are surprisingly reasonable, and I’m a cheap bastard.
    Sure, there are hundreds more “authentic” Japanese restaurants in Toronto, which I also enjoy, but the owners of Izakaya never tried to pass themselves off as Japanese (I believe they are Italian.) Isn’t there room in our vast city for someone to try something a little different?
    Sorry to hear you had a bad experience, hopefully it was just an off night for the staff and not a sign of a downhill slide…

  • Dahlia

    something wrong with spring rolls? they’re hip, cheap, and tasty. and if all food was “authentic”, wouldn’t that prohibit a chef’s imagination? geez.

  • Jason

    I went to Izakaya as well. I wasn’t blown away but my experience wasn’t nearly as negative. Next you will be telling me that you don’t like Spring Rolls because they mix Vietnamese, Thai and Chinese (Northern and Southern) cuisine.
    And I like an authentic experience as much as the next guy, but I have to say I occasionally break down and get Chicken Balls with Fried Rice. Nothing reminds me of my childhood quite like almost luminescent red sweet-and-sour sauce.

  • charmaine

    While I have no problem with ‘inauthetic’ or hybrid/fusion food when the results are tasty (because, if a Mexican guy can cook me better Chinese food than my mom makes, then kudos to him)…but, I just didn’t like the food at Izakaya. I thought it was overpriced for what they sent out. Also, the timing for service was very bad at Izakaya. I still think Spring Rolls is mediocre at best, though. It’s a chain, for goodness’ sake.

  • TS

    I’ve never had a bad experience at Izakaya – the service and food have all been great. And at decent prices with good surroundings. You’re speaking of the place like a roach crawled into your mouth!!
    Don’t be so mean!

  • chris

    settle down people – she didn’t like it, and gave it a bad review. it’s okay. everyone can still eat chicken balls.

  • diane

    Yeah, to each their own … I think I went to Izakaya last year, and I didn’t think it was that bad. I didn’t get the impression it was authentic Japanese food, either. Crispy Roll on Queen is decent … but don’t sit near the front of the restaurant. Two friends and I went a couple weeks ago for dinner and actually got ~shushed~ by one of the cooks — for laughing. Twice.(Guess he needs peace and quiet to prepare his food. Who knew?)

  • http://brokenengine.blogspot.com brokenengine

    I ate at East! last weekend, and found it quite enjoyable. I forget if you’ve reviewed it before. Anyone else have thoughts on this joint?

  • Nadine

    The Izakaya problem is the price– they modeled themselves on the UK chain Wagamama right down to the handhelds and fancy fruit juices. What they forgot, however, was that Wag is super cheap, which is why it is so successful. $12.50 for a bowl of ramen and beef??? That’s just crazy. But I must admit that it tastes oh-so-good. Love that Cumbrae Farms!

  • Jason

    FYI, East is owned and operated by the Spring Rolls folks. The menu is almost the same except for the “Street Foods” portion.

  • http://brokenengine.blogspot.com brokenengine

    Ah, I see. I was eating the “Street Foods”, the Dim Sum. Really good, not too pricey.

  • http://brokenengine.blogspot.com brokenengine

    PS: I should say though, that my experience with Dim Sum is pretty limited, and I probably wouldn’t know “Good” Dim Sum if it bit me in the proverbial ass. I just know I liked it.

  • diane

    re: East!
    I think they have really good eats. The only thing I’m not too keen on is some of the seating. It’s almost TOO close together — kinda like Salad King (also REALLY good!), but with little tables instead of long stainless steel benches.

  • Emma

    Your service experience at Izakaya sounds authentic at least — nothing ever comes at the same time in restaurants in Japan.

  • charmaine

    I’ve never been to East!. I like Salad King. I’ve been to a bunch of izakayas on the Lower East Side of Manhattan (Kenkka is great).

  • michael

    the food was fine, not great, for me. i didn’t like the place for other reasons. when i was there they didn’t have coffee or dessert … because they don’t do that in real noodle houses in japan.
    what a foolisly ideal notion. it can’t be a real noodle house in japan. it’s not in japan. i was annoyed. i wont go back.

  • Phil

    I agree with your Izakaya review 100%. Totally not authentic. Completely overpriced. Absolutely not worth trying.

  • helen

    Izakaya was terrible. I would never go back. The ramen noodles were all wrong. The broth was wrong. The duck dumplings were a disaster (someone please tell the chef that he should shred the duck not grind it to a lump). The curry was all salt with some cumin, no depth.
    If the inauthentic food actually tasted good that’d be fine. But it doesn’t. Period.
    As for why authenticiy is appreciated when it comes to Japanese broth and noodles: it’s because a true ramen experience is about nuanced complexity. The broth cannot just come out of a can or mixed from a powder or simmered with just a couple of bones in an hour. There’s an art to RAMEN!!
    I’m Chinese, for the record, and if Izakaya pretended that its ramen were Chinese soup noodles then you know I probably wouldn’t complain, just shrug my shoulders and move on. When you claim to serve Japanese ramen, however, you need to LIVE UP TO THE NAME.
    I’ve had instant ramen better than Izakaya’s.
    Here’s a good place, worth the trek:
    KENZO – Japanese Noodle House.
    6180 Yonge St. North York (South of Steeles)

  • http://www.jmecraft.blogspot.com jme

    First of all, I can’t believe how offended people are about the review. It’s a personal opinion and you don’t have to abide by the opinions expressed by TOist though I have to say, I completely agree with the review of Izakaya.
    Living in the St. Lawrence area, I was thrilled to see that a new establishment was on the block. I was pretty tired of the lack of choices in the area. After a visit for dinner, I left still hungry and very unhappy with my meal. I should have opened up a 49 cents package of instant noodles at home.
    Despite the GM greeting my boyfriend and I and coming by to chat at the table, nice friendly staff and trendy atmosphere of the restaurant, that was all there was for this place to offer me. I have been once and never will I go again. The food was bland and the portions small. The food also was was much like the weather outside that day – cold and blah.
    I also agree with the comment about Spring Rolls. For whatever reason, the Spring Rolls on Front is horrible. I do not mind the Dundas, Yonge-Eg, or Yonge-Bloor locations but I try to avoid the one on Front.
    I have not tried East! yet but I cannot imagine their dim sum to be that good – especially for the price. I would much rather head over to Chinatown for some reasonably priced dim sum, esp. since a lot of the restaurants are starting to clean up their acts in the esthetics department. That is not to say that Chinatown is the only place for dim sum – there are many others i.e. Harbourfront’s Pearl, Lai Wah Heen for a steeper price.
    The St. Lawrence area needs a revitalization in the dining field. There is a new Korean establishment where Golden Griddle used to be at Jarvis and Front. Hopefully this will be a better place than Izakawa.

  • tarteaucitron

    I frequent the St. Lawrence area for food, and undertstand exactly what jme means about the block needing a culinary freshen-up.
    I was also excited when Izakaya was under the works, exactly because I was looking forward to genuine izakaya-style places, where you can cozy up with friends after work, on freshly-prepared bites and drinks at decent prices. Toronto doesn’t really have much of this type of place.
    I guess the restaurant name was misleading and it gave me different expectations.
    I went there twice, the second time with a friend only because he wanted to try out the place and I didn’t want to be rude and dismiss the idea.
    The ramen I had was LUKEWARM. We didn’t have all day so I didn’t send back the offending item. I guess the texture of the noodles, the quality of the meat on top was fine, but in a lukewarm bowl of soup, nothing else mattered anymore.
    The duck gyoza was nicely made, crisp and lightly browned on the outside, moist and steamy inside like I would make at home. But, like most other items on the menu, I considered it overpriced. I guess the markup in prices is to compensate for the choice location, as well as the striking decor.
    I even tried the pad thai, and have no comment on it because I couldn’t recall anything about it now.
    Both times there, I couldn’t stop wondering, the spot would be a good place for drinks sans main meal. The juice-based drinks were fun (I tried the green one based on green apple and some green vegetable), and the selection of sake and plum wine is awesome.
    I guess having travelled alot makes one pickier when it comes to establishments that tries to be “authentic”. Imho, an izakaya should be small enough that there is more intimacy between the chef and the customers, and that the food would arrive piping hot as they are delivered from the kitchen right after they are made. Everyone would feel welcome to try a lot of dishes because there are many small dishes to choose from, and the prices are inviting.